2010
DOI: 10.1007/978-3-642-15346-4_17
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ICT-Based Improvement of Construction Procurement Process

Abstract: Abstract. The research by Maliranta and Rouvinen based on the Finnish industrial statistics confirms that the productivity improvements in ICT services in firms correlate to organizational and process changes. These results implied a further question: Which types of process changes create the most beneficial productivity improvements in different environments? In this paper we apply the Three Viewpoint Method (3VPM) approach, originally developed for the productivity analysis of process changes, to analyze the… Show more

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Cited by 1 publication
(1 citation statement)
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“…They pay special attention to the gaps between the initiation, adoption and routinisation of the HIS. Even if changes in service process can influence the quality and efficiency of customer processes, the benefit caused by ICT produces only temporal competitive advantage and therefore continuous innovation development is compulsory (Martikainen et al, 2012). Distinguishing individuals from groups of human and organisational actors is significant as some actors seem to have the power to hold back the adoption or even lead to system's failure.…”
Section: Adoptingmentioning
confidence: 99%
“…They pay special attention to the gaps between the initiation, adoption and routinisation of the HIS. Even if changes in service process can influence the quality and efficiency of customer processes, the benefit caused by ICT produces only temporal competitive advantage and therefore continuous innovation development is compulsory (Martikainen et al, 2012). Distinguishing individuals from groups of human and organisational actors is significant as some actors seem to have the power to hold back the adoption or even lead to system's failure.…”
Section: Adoptingmentioning
confidence: 99%