“…However, many authors assert that multimedia and Web-based information systems are fundamentally different from "traditional" information systems [9,37,45], and that these "traditional" methods and techniques are therefore not well suited to multimedia and Web-based systems development [33,36,37]. Murugesan et al [35] have spoken of a pressing need for "approaches and new methods and tools for development, deployment and evaluation of Webbased systems and applications". On such a contention, the literature reveals considerable academic effort during the mid-1990s when researchers sought to construct understandings of the nature of multimedia and Web-based systems, and methods by which they should be constructed [22,27,48].…”