Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work 2008
DOI: 10.1145/1460563.1460611
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I'm sad you're sad

Abstract: An enduring assumption about computer-mediated communication is that it undermines emotional understanding. The present study examined emotional communication in CMC by inducing negative affect in one condition and neutral affect in another. The results revealed that 1) participants experiencing negative affect produced fewer words, used more sad terms, and exchanged messages at a slower rate, 2) their partners were able to detect their partners emotional state, and 3) emotional contagion took place, in which … Show more

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Cited by 128 publications
(27 citation statements)
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References 12 publications
(17 reference statements)
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“…For others, the presence of social anxiety may hinder the use of posting functions for emotional disclosure on SNSs [59], which may decrease access to potential social interaction [98]. As emotional content can be effectively communicated on the Web [133], SNSs represent another space in which positive and negative interactions can be enacted and may provide key behavioral insights into the mental health and well-being of a SNS user. Alternatively, increases in self-expression on SNSs may be more beneficial to well-being domains (such as connectedness, social support, and life satisfaction) but may not have an impact on depression or anxiety.…”
Section: Discussionmentioning
confidence: 99%
“…For others, the presence of social anxiety may hinder the use of posting functions for emotional disclosure on SNSs [59], which may decrease access to potential social interaction [98]. As emotional content can be effectively communicated on the Web [133], SNSs represent another space in which positive and negative interactions can be enacted and may provide key behavioral insights into the mental health and well-being of a SNS user. Alternatively, increases in self-expression on SNSs may be more beneficial to well-being domains (such as connectedness, social support, and life satisfaction) but may not have an impact on depression or anxiety.…”
Section: Discussionmentioning
confidence: 99%
“…LIWC analyzes text on a word-by-word basis, counts the predefined linguistic dimension words and then returns each linguistic dimension score as a proportion of the total number of words under analysis. The validity of LIWC’s performance has been established in a large number of studies, including studies measuring perceived positive and negative emotions in online mental health communities [18], online health communities [30], text-based online communication [15,16], and social media [17,38]. …”
Section: Methodsmentioning
confidence: 99%
“…First, individuals’ inner emotions have been shown to manifest in their choice of words in writing [13], including textual conversation within online health communities [14]. Second, both negative [15] and positive emotions [16] have been shown to spread even through text-based computer-mediated communication (eg, email, chat) as well as through a textual alert system in social media [17]. …”
Section: Introductionmentioning
confidence: 99%
“…In one study among 88 students, participants were able to detect experimentally induced negative affect in interaction partners with whom they engaged in computer-mediated chat (Hancock et al, 2008). Moreover, engaging in computer-mediated chat with partners who were assigned to experience negative affect led participants to experience more negative affect themselves (Hancock et al, 2008).…”
Section: Emotional Contagionmentioning
confidence: 99%
“…A growing body of research studying social media from a social comparison perspective suggests that browsing others' positive posts has negative effects on mood through envy and the feeling that others have a better life (Chou & Edge, 2012;Haferkamp & Krämer, 2011;Sagioglou & Greitemeyer, 2014;Tandoc, Ferrucci, & Duffy, 2015). In contrast, emerging research focusing on this topic from an emotional contagion perspective suggests that positive posts from others evoke positive emotional responses among viewers, as individuals adopt the positive emotions expressed by others in their posts (Ferrara & Yang, 2015;Hancock, Gee, Ciaccio, & Lin, 2008;Kramer, Guillory & Hancock, 2014). Social comparison and emotional contagion perspectives, thus, predict opposing ways in which viewing positive social media posts affects mood.…”
mentioning
confidence: 99%