“…For family members, involvement in the professional care has proven to be important, both in providing support for the ill person and the care unit and in managing their own lives (Henriksson & Andershed, ; Marquis, Freegard, & Hoogland, ; Piippo & Aaltonen, ; van Dam et al., ). Being met with respect and having a good communication with healthcare professionals is of great importance for the family members’ feelings of being meaningfully involved in the care (Andershed, Ewertzon, & Johansson, ; Goodwin & Happell, ; Thoresen & Lillemoen, ). The family members’ needs for information, support and cooperation with the healthcare professionals have been confirmed in different contexts, such as in the care of older people (Laitinen & Isola, ; Werner et al., ), psychiatric care (Doornbos, ; Rose, Mallinson, & Walton‐Moss, ), palliative care (Andershed, ; Holm et al., ; Janze & Henriksson, ) and diabetes care (van Dam et al., ).…”