“I Have Constant Fear”: A National Qualitative Study on the Impact of COVID-19 on Cancer Care and Potential Solutions to Improve the Cancer Care Experience During the COVID-19 Pandemic
Abstract:PURPOSE: The COVID-19 pandemic has greatly affected cancer care delivery for patients, including cancellation or delays in surveillance imaging, clinic visits, and treatments. Yet, gaps remain in understanding the extent of the impact of the COVID-19 pandemic on patients with cancer and potential ways to overcome these impacts. METHODS: We conducted semistructured, in-depth, one-on-one qualitative interviews among adults with a past or current history of cancer in the United States. Participants from a parent … Show more
“…While patients with cancer have been reported to have amplified stress [ 29 , 30 ], this could have been exacerbated due to the COVID-19 pandemic [ 15 , 31 , 32 ]. This analysis identified additional significant disparities in receiving access to mental health services based on education status.…”
Purpose
Disparities in cancer care have been exacerbated by the COVID-19 pandemic. The aim of this study is to establish how telehealth mitigated the effect of COVID-19 on the healthcare sector and to identify potential disparities in perception and experience with telehealth in cancer care during and after the pandemic.
Methods
We identified individuals with an established cancer diagnosis who received treatment at a comprehensive academic cancer center with a diverse patient population between 2019 and 2021, during the COVID-19 pandemic. Participants were asked to complete a self-administrated survey intended to collect patient-reported outcomes on socioeconomic and mental health challenges incurred during the pandemic as well as participants’ experience with telehealth. The assessment was adapted from a 21-question-based survey applied for mental health. Descriptive statistics were used to summarize participant characteristics and the response to the survey items. Multivariable logistic regression was performed to assess and analyze the contributing factors to the survey responses.
Results
A total of N = 136 participants were included in this analysis. The majority of participants (60.6%) reported increased anxiety, stress, or experience of distress as a direct result of COVID-19. However, among 54.1% of survey responders participated in a telehealth appointment and 84.4% agreed it was an easy and effective experience.
Conclusion
Elderly, male, and black participants reported the worst impact related to the pandemic. The majority of patients had a positive experience with telehealth. The results of the study suggest that telehealth services can serve as a tool for patients with cancer during and beyond active treatment to access supportive services.
“…While patients with cancer have been reported to have amplified stress [ 29 , 30 ], this could have been exacerbated due to the COVID-19 pandemic [ 15 , 31 , 32 ]. This analysis identified additional significant disparities in receiving access to mental health services based on education status.…”
Purpose
Disparities in cancer care have been exacerbated by the COVID-19 pandemic. The aim of this study is to establish how telehealth mitigated the effect of COVID-19 on the healthcare sector and to identify potential disparities in perception and experience with telehealth in cancer care during and after the pandemic.
Methods
We identified individuals with an established cancer diagnosis who received treatment at a comprehensive academic cancer center with a diverse patient population between 2019 and 2021, during the COVID-19 pandemic. Participants were asked to complete a self-administrated survey intended to collect patient-reported outcomes on socioeconomic and mental health challenges incurred during the pandemic as well as participants’ experience with telehealth. The assessment was adapted from a 21-question-based survey applied for mental health. Descriptive statistics were used to summarize participant characteristics and the response to the survey items. Multivariable logistic regression was performed to assess and analyze the contributing factors to the survey responses.
Results
A total of N = 136 participants were included in this analysis. The majority of participants (60.6%) reported increased anxiety, stress, or experience of distress as a direct result of COVID-19. However, among 54.1% of survey responders participated in a telehealth appointment and 84.4% agreed it was an easy and effective experience.
Conclusion
Elderly, male, and black participants reported the worst impact related to the pandemic. The majority of patients had a positive experience with telehealth. The results of the study suggest that telehealth services can serve as a tool for patients with cancer during and beyond active treatment to access supportive services.
“…3 The promise of telehealth utilization in mitigating the unfavorable effects of COVID-19 on patients with cancer was realized by oncology providers, patients, and regulators alike, leading to swift changes that facilitated rapid implementation at some centers. [3][4][5][6][7] Before the drastic increase in telehealth utilization during the COVID-19 pandemic, telehealth benefits were demonstrated in specific settings to hasten diagnosis and initiation of treatment in patients with cancer, reduce the inconvenience and financial burden of traveling for care, and facilitate remote monitoring to enhance communication between patients and oncology providers. [8][9][10][11] However, wide-scale expansion of programs to facilitate telehealth implementation requires that we systematically study this intervention in the context of meaningful outcomes relevant to patients, practitioners, and the entire health care system.…”
mentioning
confidence: 99%
“…Unsurprisingly, the pandemic has also led to heightened distress among patients with cancer for various reasons 3 . The promise of telehealth utilization in mitigating the unfavorable effects of COVID-19 on patients with cancer was realized by oncology providers, patients, and regulators alike, leading to swift changes that facilitated rapid implementation at some centers 3–7 . Before the drastic increase in telehealth utilization during the COVID-19 pandemic, telehealth benefits were demonstrated in specific settings to hasten diagnosis and initiation of treatment in patients with cancer, reduce the inconvenience and financial burden of traveling for care, and facilitate remote monitoring to enhance communication between patients and oncology providers 8–11 .…”
mentioning
confidence: 99%
“…These are likely to have yet unrealized effects on long-term clinical outcomes in patients with cancer. Unsurprisingly, the pandemic has also led to heightened distress among patients with cancer for various reasons 3 . The promise of telehealth utilization in mitigating the unfavorable effects of COVID-19 on patients with cancer was realized by oncology providers, patients, and regulators alike, leading to swift changes that facilitated rapid implementation at some centers 3–7 .…”
Despite that telehealth has been crucial to the delivery of oncology care during the COVID-19 pandemic, the impact of this care delivery mechanism on outcomes in cancer care has not been rigorously studied relative standard in-person care for patients with cancer. Patient-centered outcomes such as quality of life, patient satisfaction, and symptoms are important outcomes that have been the primary focus of many of the existing studies in this space, yet only a select few have evaluated overall survival and other objective efficacy endpoints. Studies have alluded to positive effects of telehealth on mitigating financial toxicity and enhancing cost-effective care delivery in oncology. Telehealth carries much potential for advancing care for patients with cancer, but future study should focus on additional efficacy endpoints, implementation, and ways to reduce disparities.
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