2020
DOI: 10.1177/1467358420935164
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Hybrid tourist information search German tourists' combination of digital and analogue information channels

Abstract: In a rapidly digitalizing world, both tourism actors and researchers are striving to keep pace with developments in tourist information search. This is not an easy task, as research results are pointing at different directions. Moreover, while tourism research is indicating the importance of analogue and digital information sources in parallel, tourism actors focus mainly on digital development. This does not make sense. This study aims to contribute to the academic debate on the importance and combin… Show more

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Cited by 7 publications
(3 citation statements)
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References 19 publications
(38 reference statements)
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“…In particular, wide internet availability with smartphones during travel has significantly changed tourists’ information search behavior (Ho et al , 2016; Kang et al , 2020). However, tourists are still using traditional information sources combined with digital ones (Zillinger, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
“…In particular, wide internet availability with smartphones during travel has significantly changed tourists’ information search behavior (Ho et al , 2016; Kang et al , 2020). However, tourists are still using traditional information sources combined with digital ones (Zillinger, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Vogt & Fesenmaier, 1998;Fodness & Murray, 1999;Jeng & Fesenmaier, 2002), emphasizing the impact of smartphones on information sources, needs, strategies, and hierarchies. Digital technologies reshape information channels and tourists integrate online and offline sources in a hybrid information search behaviour (Zillinger, 2020). The study identifies a shift from a destination-centric focus to a more tourist-centric orientation, where continuous, iterative information searches aim to optimize the overall travel experience.…”
Section: Theoretical Conclusionmentioning
confidence: 99%
“…The days of using paper maps and guidebooks are slowly becoming a thing of the past and being replaced by interactive mobile applications (Zillinger, 2020). Although the potential of travel applications are yet to be fully exploited (Labanauskaitė et al, 2020), trends show an increase in the use and downloading of mobile applications for travel and tourism related reasons (Srinivaasan & Kabia, 2020).…”
Section: Mobile Travel Applicationsmentioning
confidence: 99%