2021
DOI: 10.34306/att.v4i1.221
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Hybrid Model Of Structural Equation Modeling Pls And Rfm (Recency, Frequency And Monetary) Model To Improve Bank Average Balance

Abstract: As a business players, entrepreneurs certainly need bank products and supports that provide fast and easy services with wide-spread network in Indonesia. In this study, Structural Equation Model (SEM) identify the transaction that influence the average balance. The objects of the RFM segmentation on the selected transaction is to understand customer segment score and build a marketing strategy for each segment with different levels of loyalty for the Financial result of higher Average Balance.  The segme… Show more

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Cited by 20 publications
(12 citation statements)
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“…This technique encompasses factor analysis and regression analyses (Hair et al, 2021). Additionally, SEM is known as a static analysis method using a structural approach in solving issues of approximating and testing the significance of direct and indirect effects in mediation models (Heikal et al, 2022).…”
Section: Structural Equation Modellingmentioning
confidence: 99%
“…This technique encompasses factor analysis and regression analyses (Hair et al, 2021). Additionally, SEM is known as a static analysis method using a structural approach in solving issues of approximating and testing the significance of direct and indirect effects in mediation models (Heikal et al, 2022).…”
Section: Structural Equation Modellingmentioning
confidence: 99%
“…It gives custom and setting explicit adaptations dependent totally upon setting agreement and semantic metaphysics. Propose considering the personalization impact of web supplier associations while ascertaining client likeness [41]. The creators fulfill buyers' requirements by giving a plan structure dependent on the setting of the proposition [42].…”
Section: Related Workmentioning
confidence: 99%
“…In fact, there are existing customer behavioral models developed for businesses to analyze customer behaviors to guide the decision-making process on the marketing strategies [4][5][6][7][8][9][10][11]. However, those models are solely developed for the e-Commerce, banking, and insurance industries instead of the Wi-Fi advertising business.…”
Section: Introductionmentioning
confidence: 99%
“…However, those models are solely developed for the e-Commerce, banking, and insurance industries instead of the Wi-Fi advertising business. The existing customer behavioral models investigate customer behaviors in terms of recency, frequency, and the purchase's monetary values since these industries are more concerned with the purchases made by customers [4][5][6][7][8][9][10][11]. However, the Wi-Fi advertising industry is more concerned of the audience engagement level towards the advertisement instead of their purchases.…”
Section: Introductionmentioning
confidence: 99%
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