“…This research will combine two methods, namely ES and NN. Several other studies that are also of the same type include forecasting electrical loads where the combination of the two can produce better accuracy (Sulandari, Subanar, Suhartono, & Utami, 2016), (Mohammed, Bahadoorsingh, Ramsamooj, & Sharma, 2017), the application of NN to ES can reduce the error forecasting results by up to 6 percent (Parsi, 2016), TES-F provides better accuracy than forecasting with TES alone (Fajriyah et al, 2019), The combination of ES NN in predicting the number of broadband users in Indonesia can significantly improve accuracy than using only one method (Gunaryati et al, 2019), forecasting model produced by combining the ES-NN provides high accuracy (Smyl, 2020), and it turns out that the smoothing that has been done on the data can improve the performance of NN training (Muhamad & Din, 2016).…”