Objective: to describe the discursive production of professionals about the humanization of
health. Method: qualitative study of descriptive approach, inspired by the social representation
theory, with 24 professionals in the healthcare field, working in a university
hospital with the established humanization policy. The selection of participants
was conducted according to criteria of adequacy and diversity for an intentional
sample. Data collection was conducted by semi-structured interviews. Results: through content analysis, three categories emerged, around which the analyses
were conducted: "humanizing health as an act of accepting the other as unique",
"humanizing health as a matter of right" and "humanizing health as an ethical
issue". The discursive production of professionals is based on a perspective which
is based on the humanist prospect with socio-historical bias. Conclusion: healthcare professionals must know the National Humanization Policy in order to
provide quality care, promoting the meeting, welcoming and recognition of oneself,
others and their profession in the political and socio-historical scenario of
their country as a citizen, not only of rights, but also of obligations.