Human Resource Development and Crisis Management: The Role of Communication and Learning in the United Arab Emirates

Abstract

This article introduces the concept of crisis knowledge and communication influencing how stakeholders see the crisis and the organization. During damage control or containment stages, leaders interact with organization employees offering information and guidance and soothe or reassure people. This article also investigates the role of administrative knowledge in crisis administration, an area that has yet to receive much attention from the Human Resource Development (HRD) community. The study found a significant impact of communication and learning on crisis management. Also, the study found that administrative wisdom intervenes in the association between HRD and crisis management. The study didn’t find evidence regarding moderating communication interaction between HRD and Crisis management.