2022
DOI: 10.1038/s41746-022-00597-7
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Human–machine teaming is key to AI adoption: clinicians’ experiences with a deployed machine learning system

Abstract: While a growing number of machine learning (ML) systems have been deployed in clinical settings with the promise of improving patient care, many have struggled to gain adoption and realize this promise. Based on a qualitative analysis of coded interviews with clinicians who use an ML-based system for sepsis, we found that, rather than viewing the system as a surrogate for their clinical judgment, clinicians perceived themselves as partnering with the technology. Our findings suggest that, even without a deep u… Show more

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Cited by 94 publications
(101 citation statements)
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“…In our companion paper, we used EHR data to examine various patient, provider and environmental factors associated with the adoption of TREWS 22 . In a further separate study, we analyzed qualitative impressions of TREWS and factors influencing its integration into workflow through semi-structured interviews with providers using the system 33 .…”
Section: Discussionmentioning
confidence: 99%
“…In our companion paper, we used EHR data to examine various patient, provider and environmental factors associated with the adoption of TREWS 22 . In a further separate study, we analyzed qualitative impressions of TREWS and factors influencing its integration into workflow through semi-structured interviews with providers using the system 33 .…”
Section: Discussionmentioning
confidence: 99%
“…That is, one should be able to bucket patients into the proposed study and control arms from any random time point and arrive at similar differences in mortality. Furthermore, we hypothesize that by virtue of delaying alerts until verifiable symptoms were present 3 (i.e., ‘looking over the shoulder ‘ of clinicians 5 ), rather than helping to anticipate or predict cases of sepsis based on sparse or incomplete data, the TREWS alerts are increasingly correlated with the parallel and ongoing processes of care, which may alone explain the decisions to evaluate and treat patients. In such a setting, any causal claims of the potential effect of TREWS on patient outcomes may require adjustments by indicators of the processes of care (Hypothesis II); a classic backdoor adjustment problem in the causal inference literature 9 .…”
Section: Figurementioning
confidence: 99%
“…combined effect of early recognition and patient evaluation, referred to as human-machine teaming 3 . We have reproduced their cohort characteristics in Figure 1.…”
mentioning
confidence: 99%
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