Human Factors and the Kosovo Election Process

Fryklund, Inge

doi:10.1177/106480460401200104

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2007

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“…To prevent situations like this, human factors/ergonomics professionals should perform tests to examine the ability of voters not only to cast a vote accurately but also to cast a vote in a timely and efficient manner. The United States is not the only country with such problems (Fryklund, 2004). …”

Section: Introductionmentioning

confidence: 99%

What Older Adults Can Teach Us About Designing Better Ballots

Jastrzembski

Charness

2007

Ergonomics in Design: The Quarterly of Human Factors Applicatio

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FEATURE AT A GLANCE: In this article, we examine the interplay between electronic voting technology machine types (touchscreen vs. touchscreen + keypad) and ballot designs (full ballot vs. one office per page) that together comprise the interface to which voters are exposed. Using a gerontological approach, we show that determining the most usable system for voters with the most limited capabilities (in this study, older participants) also corresponded to higher performance across groups (younger participants). Because older adults are more sensitive to slight differences in human-computer interaction designs, examining their performance may help shed light on potential problems that could otherwise go undetected.

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Section: Introductionmentioning

confidence: 99%