Human Factors and Ergonomics Audits

Drury, Colin G.; Dempsey, Patrick G.

doi:10.1002/9781118131350.ch39

Cited by 11 publications

(16 citation statements)

References 60 publications

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“…A checklist is a complex socio-technical intervention17 18 that requires careful attention to design, implementation and basic skills required for the task 19. Understanding and specifying these mechanisms of effect with greater precision would enable us to move beyond the moot ‘checklists do/don’t work’ commentaries.…”

Section: Lost In Translation?mentioning

confidence: 99%

The problem with checklists

2015

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Section: Lost In Translation?mentioning

confidence: 99%

The problem with checklists

2015

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“…An earlier generic task description of maintenance activities also helped to structure the observations (see Drury, Porter, and Dempsey (2012)). This allowed the hierarchical task descriptions to be formulated, often in conjunction with notes taken in the field.…”

Section: Methods and Findingsmentioning

confidence: 99%

“…Ergonomics audits remain faithful to the concepts of checking, acceptable policies/procedures and consistency (Drury and Dempsey 2012), but the entity of interest is the workplace. An ergonomics audit provides a comprehensive measurement at a specific point in time of how well jobs and workplaces have been designed from an ergonomics standpoint (Koli, Chervak, and Drury 1998).…”

Section: Introductionmentioning

confidence: 99%

“…Although the results may have implications for assessing programme effectiveness, assessing ergonomics programmes is not a focus of this study. Auditing is used fairly extensively by safety professionals; however, surprisingly few ergonomics audits have been reported in the peer-reviewed literature (see Drury and Dempsey (2012) for a review).…”

Section: Introductionmentioning

confidence: 99%

“…The most detailed and rigorous ergonomics audit reported in the literature was developed for aircraft maintenance and inspection facilities (Chervak and Drury 1996; Drury 1998; Drury and Dempsey 2012; Koli 1994; Koli, Chervak, and Drury 1998) (for details of a computerised version of the same audit, see Meghashyam (1995)). The modular audit consisted of 23 modules cross-tabulated by maintenance phase (pre-maintenance, maintenance and post-maintenance) and human factors groupings (information requirements, environment, equipment/job aids and physical activity/workspace).…”

Section: Introductionmentioning

confidence: 99%

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Development of ergonomics audits for bagging, haul truck and maintenance and repair operations in mining

et al. 2017

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The development and testing of ergonomics and safety audits for small and bulk bag filling, haul truck and maintenance and repair operations in coal preparation and mineral processing plants found at surface mine sites is described. The content for the audits was derived from diverse sources of information on ergonomics and safety deficiencies including: analysis of injury, illness and fatality data and reports; task analysis; empirical laboratory studies of particular tasks; field studies and observations at mine sites; and maintenance records. These diverse sources of information were utilised to establish construct validity of the modular audits that were developed for use by mine safety personnel. User and interrater reliability testing was carried out prior to finalising the audits. The audits can be implemented using downloadable paper versions or with a free mobile NIOSH-developed Android application called ErgoMine. Practitioner Summary The methodology used to develop ergonomics audits for three types of mining operations is described. Various sources of audit content are compared and contrasted to serve as a guide for developing ergonomics audits for other occupational contexts.

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How and why we need to capture tacit knowledge in manufacturing: Case studies of visual inspection

et al. 2019

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Human visual inspection skills remain superior for ensuring product quality and conformance to standards in the manufacturing industry. However, at present these skills cannot be formally shared with other workers or used to develop and implement new solutions or assistive technologies because they involve a high level of tacit knowledge which only exists in skilled operators' internal cognitions. Industry needs reliable methods for the capture and analysis of this tacit knowledge so that it can be shared and not lost but also so that it can be best utilised in the transfer of manual work to automated systems and introduction of new technologies and processes. This paper describes two UK manufacturing case studies that applied systematic task analysis methods to capture and scrutinise the tacit knowledge and skills being applied in the visual inspection of aerospace components. Results reveal that the method was effective in eliciting tacit knowledge, and showed that tacit skills are particularly needed when visual inspection standards lack specification or the task requires greater subjective interpretation. The implications of these findings for future research and for developments in the manufacturing industry are discussed.

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Human Factors and Ergonomics Audits

Cited by 11 publications

References 60 publications

The problem with checklists

The problem with checklists

Development of ergonomics audits for bagging, haul truck and maintenance and repair operations in mining

How and why we need to capture tacit knowledge in manufacturing: Case studies of visual inspection

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