Human factor issues during remote ship monitoring tasks: An ecological lesson for system design in a distributed context

Man, Yemao; Weber, Reto; Cimbritz, Johan; Lundh, Monica; MacKinnon, Scott

doi:10.1016/j.ergon.2018.08.005

Cited by 44 publications

(24 citation statements)

References 41 publications

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“…Being present onboard allows the subjects to actively pay attention to the dynamics to develop sufficient SA. However, it was observed in the MUNIN projects that the operators could only rely on the information on the display -the SCC's interface design did not support well the human operators to conduct early detection of the irregularities [15,189].…”

Section: Supervisory Control Of Autonomous Unmanned Shipsmentioning

confidence: 99%

“…It is noteworthy that, although digitalisation appears to have a profound impact on navigational safety, cargo management, ship/terminal integration, customer service etc., only 30.4% shipping companies have implemented or are currently implementing a digitalisation strategy based on the Shipping Industry Survey [13]. At the same time, autonomy points to what the shipping industry wants to achieve in the future [14,15], as the prevalence of automation onboard has been increasingly desired by ship-owners to reduce manning levels in order to cut costs [16]. Beside MUNIN, many other projects regarding autonomous ships have been launched in the past several years [17,18].…”

Section: Digitalisation and Automation In Shippingmentioning

confidence: 99%

“…One observed human factors issue is that the participant might fail to attend to new alarms if he/she got "trapped" in dealing with an existing alarm [15,189]. This is exactly what Endsley described as attentional tunnelling that the operators "lock in on certain aspects or features of the environment…will either intentionally or inadvertently drop their scanning behaviour" [104], which is the most common situation leading to an SA failure [190].…”

Section: Supervisory Control Of Autonomous Unmanned Shipsmentioning

confidence: 99%

“…The MUNIN studies also suggest that reduced information and transparency in the distributed context can create out-of-the-loop syndrome, introduce automation bias and undermine SA significantly, even highly reliable technical components are utilised [15]. When a navigator conducts ship-handling on a ship bridge, the "gut feeling" is of paramount importance for the navigator to understand the ship status and subtle dynamics within the environment in a more efficient way compared to traditional the electronic displays [196].…”

Section: Supervisory Control Of Autonomous Unmanned Shipsmentioning

confidence: 99%

See 3 more Smart Citations

Towards a Pluralistic Epistemology: Understanding Human-Technology Interactions in Shipping from Psychological, Sociological and Ecological Perspectives

Man¹,

Lundh²,

MacKinnon³

2018

TransNav

Self Cite

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In the shipping domain, many innovative technical systems have been designed and developed in the past decades, aiming to enable the maritime users to achieve the goal of safety, efficiency and effectiveness. The introduction of advanced technologies into workplaces have also created unprecedented challenges. Human users frequently find themselves in a supporting role to serve technology, being responsible for automation issues and blamed for "human errors" that sometimes result in tragic results. These challenges are closely associated with the design and use of technologies. Human-technology interactions has become an important multidisciplinary research topic for shipping. This article reviews theoretical concepts relative to the dimensions of psychology, sociology and ecology in Human Computer Interaction (HCI) in order to form a deeper understanding of human-technology interactions. This paper also discusses the theoretical constructs' practical relevance by showing how a few cases exemplifying ongoing development sectors in shipping, such as energy efficiency optimisation, supervisory control of autonomous unmanned ships, and ecosystems in engine control rooms, are understood with these theoretical perspectives. By presenting multidisciplinary understandings of human-technology interaction, this paper aims to derive knowledge pertinent to methodological approaches and philosophical stances of future maritime human factors and HCI research. http://www.transnav.eu the International Journal on Marine Navigation and Safety of Sea Transportation Volume 12 Number 4

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Section: Supervisory Control Of Autonomous Unmanned Shipsmentioning

confidence: 99%

Section: Digitalisation and Automation In Shippingmentioning

confidence: 99%

Section: Supervisory Control Of Autonomous Unmanned Shipsmentioning

confidence: 99%

Section: Supervisory Control Of Autonomous Unmanned Shipsmentioning

confidence: 99%

See 2 more Smart Citations

Towards a Pluralistic Epistemology: Understanding Human-Technology Interactions in Shipping from Psychological, Sociological and Ecological Perspectives

Man¹,

Lundh²,

MacKinnon³

2018

TransNav

Self Cite

View full text Add to dashboard Cite

show abstract

“…For example, captain's responsibility from the bridge to shore-based control centre (SCC), and the decision support system is integrated to maintain safety of navigation. For this reason, the centralized context onboard would shift to a distributed context [27]. In the substantive research of SA, the physics and cognition of operators are considered to be fixed in a centralized system.…”

Section: Introductionmentioning

confidence: 99%

Quantitative Processing of Situation Awareness for Autonomous Ships Navigation

Zhou¹,

Liu²,

Zhao³

et al. 2019

TransNav

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The first ever attempt at fully autonomous dock-to-dock operation has been tested and demonstrated successfully at the end of 2018. The revolutionary shift is feared to have a negative impact on the safety of navigation and the getting of real-time situation awareness. Especially, the centralized context onboard could be changed to a distributed context. In navigation safety domain, monitoring, control, assessment of dangerous situations, support of operators of decision-making support system should be implemented in real time. In the context of autonomous ships, decision-making processes will play an important role under such ocean autonomy, therefore the same technologies should consist of adequate system intelligence. At the same time, situation awareness is the key element of the decision-making processes. Although there is substantial research on situation awareness measurement techniques, they are not suitable to directly execute quantitative processing for the situation awareness of autonomous ships navigation. Hence, a novel quantitative model of situation awareness is firstly proposed based on the system safety control structure of remotely controlled vessel. The data source is greatly limited, but the main result still indicates that the probability of operator lose adequate situation awareness of the autonomous ship is significantly higher than the conventional ship. Finally, the paper provides a probabilistic theory and model for high-level abstractions of situation awareness to guide future evaluation of the navigation safety of autonomous ships.

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The application of a system‐based risk management framework and social network analysis to the Maritime Autonomous Surface Ship system: Who are the decision‐makers in the wider system?

Lynch

Banks

Roberts

et al. 2023

Hum Ftrs & Erg Mfg Svc

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Maritime Autonomous Surface Ships (MASS) currently have no formal regulations developed specifically for their operation, as their regulatory framework is still under development. Rasmussen's Risk Management Framework has been used to develop an actor map of the current MASS system in the UK, to show who the actors, decision‐makers, and planners are within the wider sociotechnical system and the level at which they sit. From the actor map, two social networks were created, one to show the connections that currently exist between the actors within the MASS system and another to show what a future MASS system could look like if regulations and standards were put in place for MASS. Social Network Analysis was then used to investigate the wider MASS system's dynamics, to understand which actors currently have a high degree of influence within the UK MASS system, and where the shortfalls are in the current MASS system. The analysis showed that the industry and end user levels lacked support from the higher system levels, and the addition of formal regulations and standards in the future MASS system would increase the MASS system's resilience. System recommendations for each level in the Risk Management Framework were then made to suggest ways to increase the influence of the regulators and promote the safe operation of MASS.

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Human factor issues during remote ship monitoring tasks: An ecological lesson for system design in a distributed context

Cited by 44 publications

References 41 publications

Towards a Pluralistic Epistemology: Understanding Human-Technology Interactions in Shipping from Psychological, Sociological and Ecological Perspectives

Towards a Pluralistic Epistemology: Understanding Human-Technology Interactions in Shipping from Psychological, Sociological and Ecological Perspectives

Quantitative Processing of Situation Awareness for Autonomous Ships Navigation

The application of a system‐based risk management framework and social network analysis to the Maritime Autonomous Surface Ship system: Who are the decision‐makers in the wider system?

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