Human factor in maintenance performance measurement

Galar, Diego; Stenström, Christer; Parida, Aditya; Kumar, Rupesh; Berges, Luis

doi:10.1109/ieem.2011.6118181

Cited by 15 publications

(19 citation statements)

References 1 publication

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“…The human resources aspect of maintenance has been playing an increasing role in relation to operational environment safety (Rankin et al, 2000;Patankar and Taylor, 2000). Moreover, maintenance accidents are higher in number compared to normal operation accidents due to the non-standardized intervention in machines with lowered barriers (Galar et al, 2011a). For a review on human error in maintenance, see work by (Dhillon and Liu, 2006).…”

Section: Human Factors In Mpmmentioning

confidence: 99%

Performance measurement and management for maintenance: a literature review

Parida

Kumar

Galar

et al. 2015

Journal of Quality in Maintenance Engineering

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124

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

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Section: Human Factors In Mpmmentioning

confidence: 99%

Performance measurement and management for maintenance: a literature review

Parida

Kumar

Galar

et al. 2015

Journal of Quality in Maintenance Engineering

Self Cite

124

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“…Qualitative measurement methods are good for measuring soft values like employee satisfaction and for checking conformity with quantitative indicators. Galar et al (2010Galar et al ( , 2011 have merged qualitative measures with quantitative ones and developed an audit that shows the relation between trends in questionnaires and indicators, validating the correlation or highlighting the divergence.…”

Section: Performance Measurementmentioning

confidence: 99%

Performance Indicators of Railway Infrastructure

Stenström¹,

Parida²,

Galar³

2012

Int J Railw Tech

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Railway traffic has increased over the last decade and it is believed to increase further with the movement of transportation from road to rail, due to the increasing energy costs and demand to reduce emissions. As a result of increasing need of railway capacity, more efficient and effective operation and maintenance is required. To manage the assets effectively within the business objectives, the results of operation and maintenance activities must be measured and monitored. Performance indicators are developed to support infrastructure managers in decision making, but they are sometimes used ad hoc and and not properly defined. In this paper, performance indicators for railway infrastructure, with primary focus on the railway track, have been mapped and compared with indicators of European Standards. The listed indicators can be applied to form a performance measurement system for railway infrastructure.

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“…The argument surrounding the use of composite indicator has been addressed by Galar et al [9], where the strengths and weakness of composite indices are highlighted. Composite indicator has been proven to be a tool for benchmarking and strategic decision making [9][10][11][12], and can be used for monitoring maintenance and renewal in a capacity enhancement programme.…”

Section: Introductionmentioning

confidence: 99%

“…A detailed technical guideline for the construction of high-quality composite indices was given by Nardo et al [10]. In addition to this, the framework to guide the development of composite indices in the field of asset management has been presented by Galar et al [9]. The contribution of this paper is the development of composite performance indicator for infrastructure management, useful for relating maintenance functions to the capacity condition of a network and facilitating effective maintenance decision making.…”

Section: Introductionmentioning

confidence: 99%

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Composite indicator for railway infrastructure management

et al. 2014

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The assessment and analysis of railway infrastructure capacity is an essential task in railway infrastructure management carried out to meet the required quality and capacity demand of railway transport. For sustainable and dependable infrastructure management, it is important to assess railway capacity limitation from the point of view of infrastructure performance. However, the existence of numerous performance indicators often leads to diffused information that is not in a format suitable to support decision making. In this paper, we demonstrated the use of fuzzy inference system for aggregating selected railway infrastructure performance indicators to relate maintenance function to capacity situation. The selected indicators consider the safety, comfort, punctuality and reliability aspects of railway infrastructure performance. The resulting composite indicator gives a reliable quantification of the health condition or integrity of railway lines. A case study of the assessment of overall infrastructure performance which is an indication of capacity limitation is presented using indicator data between 2010 and 2012 for five lines on the network of Trafikverket (Swedish Transport Administration). The results are presented using customised performance dashboard for enhanced visualisation, quick understanding and relevant comparison of infrastructure conditions for strategic management. This gives additional information on capacity status and limitation from maintenance management perspective.

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Human factor in maintenance performance measurement

Cited by 15 publications

References 1 publication

Performance measurement and management for maintenance: a literature review

Performance measurement and management for maintenance: a literature review

Performance Indicators of Railway Infrastructure

Composite indicator for railway infrastructure management

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