Human-driven and human-centred cybersecurity: policy-making implications

Pawlicka, Aleksandra; Pawlicki, Marek; Kozik, Rafał; Choraś, Michał

doi:10.1108/tg-05-2022-0073

Cited by 3 publications

(2 citation statements)

References 31 publications

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“…For example the people in the company and their attitude and behavior plays important role in achieving the appropriate level of cybersecurity within the company. According to Pawlicka (2022) the human aspects are one of most important when we analyze cybersecurity problems. Authors thinks that cybersecurity can be achieved using appropriate human management.…”

Section: Discussionmentioning

confidence: 99%

Untitled

2023

SPSUTOM

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The aim of this article is to identify attributes related to the quality of the hospitalization process, categorized from absolutely necessary to those whose presence does not significantly impact this quality (according to the Kano methodology). The identified attributes also simultaneously contribute to shaping patient satisfaction. The primary objective of this article is to indicate at what level in the satisfaction assessment factors determine the quality of the hospitalization process and to what extent they align with the expectations of hospitalized patients. Design/methodology/approach: The literature review will focus on identifying factors determining the quality of the hospitalization process. The empirical part of the article will revolve around classifying these attributes according to the Kano methodology through survey research. The next stage of the research process will involve assessing the satisfaction of hospitalized patients in areas corresponding to the Kano attributes -through survey researchand identifying discrepancies between expectations and satisfaction levels. Findings: Among the attributes that particularly determine the attractiveness of a hospital unit are those related to reducing time. Shortening the admission time to the ward, waiting for discharge, and the time it takes to conduct prescribed tests are emphasized. Additionally, the importance of adhering to the treatment stages according to the planned schedule is highlighted. Therefore, it is recommended as a priority to simplify procedures for both admission to the ward and discharge, as well as to strictly adhere to the treatment schedule while optimizing it to reduce the waiting time for prescribed tests during hospitalization.Research limitations/implications: The article presents the results of literature research, which can be complemented in further studies on this topic. One limitation of the research is the relatively narrow group of patients who completed the satisfaction assessment survey, both in terms of the number of patients, geographical area, and the number of hospital facilities. Additionally, the study only presented attributes related to the organization and the quality of the hospitalization process, without delving into broader topics related to personnel or material conditions, which likely also influence the level of patient satisfaction. These limitations point towards directions for future research. Practical implications: The results of the conducted research can have practical applications in the business field. Satisfaction assessment surveys completed by hospitalized patients from various hospitals will identify areas where patient satisfaction is the lowest. Consequently, 10 N. Baskiewicz, M. Daroń, A. Pachura, A. Sanojca they can serve as a basis for developing guidelines for efforts aimed at improving the quality of the hospitalization process. Additionally, the Kano methodology will indicate which attributes that determine the quality of the hospitalization process are most significant to pati...

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Section: Discussionmentioning

confidence: 99%

Untitled

2023

SPSUTOM

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“…The study estimates this skill gap at three million unfilled positions worldwide. Investing in organizational cybersecurity training is one approach to overcoming this problem (Pawlicka et al , 2022; Hwang and Helser, 2022). As conventional training methods like lectures or static e-learning have shown not to be sufficient in transferring practical cybersecurity skills (Crumpler and Lewis, 2019), training in cyber ranges has gained popularity in recent years (Yamin et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

Improving cybersecurity skill development through visual programming

Glas

Vielberth

Reittinger

et al. 2023

ICS

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Purpose Cybersecurity training plays a decisive role in overcoming the global shortage of cybersecurity experts and the risks this shortage poses to organizations' assets. Seeking to make the training of those experts as efficacious and efficient as possible, this study investigates the potential of visual programming languages (VPLs) for training in cyber ranges. For this matter, the VPL Blockly was integrated into an existing cyber range training to facilitate learning a code-based cybersecurity task, namely, creating code-based correlation rules for a security information and event management (SIEM) system. Design/methodology/approach To evaluate the VPL’s effect on the cyber range training, the authors conducted a user study as a randomized controlled trial with 30 participants. In this study, the authors compared skill development of participants creating SIEM rules using Blockly (experimental group) with participants using a textual programming approach (control group) to create the rules. Findings This study indicates that using a VPL in a cybersecurity training can improve the participants' perceived learning experience compared to the control group while providing equally good learning outcomes. Originality/value The originality of this work lies in studying the effect of using a VPL to learn a code-based cybersecurity task. Investigating this effect in comparison with the conventional textual syntax through a randomized controlled trial has not been investigated yet.

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