Human dignity and professional reputation under threat: Iranian Nurses' experiences of workplace violence

Najafi, Fereshteh; Fallahi-Khoshknab, Masoud; Ahmadi, Fazlollah; Dalvandi, Asghar; Rahgozar, Mehdi

doi:10.1111/nhs.12297

Cited by 31 publications

(34 citation statements)

References 42 publications

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“…Worried about their professional standing, second victims refrained from talking about their mistakes with colleagues (Kliff, ). Negative colleague responses and lack of institutional support hinder second victims’ coping in the aftermath of an AE (Sirriyeh, Lawton, Gardner, & Armitage, ), and threaten their dignity and professional reputation (Najafi, Fallahi‐Khoshknab, Ahmadi, Dalvandi, & Rahgozar, ).…”

Section: Discussionmentioning

confidence: 99%

Experiences of Singapore nurses as second victims: A qualitative study

Chan

Khong

Tan

et al. 2017

Nursing & Health Sciences

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Nurses, like other healthcare professionals, such as physicians, pharmacists, and therapists, are susceptible to unanticipated patient harm, in which they suffer as second victims due to the immense personal and professional impact from the adverse event. The aim of the present study was to explore the psychological responses, coping strategies, and support needs of Singapore nurses as second victims of adverse events. A descriptive qualitative study was adopted. Eight participants (6 women and 2 men) who had been involved in an adverse event were interviewed and audio-recorded. Thematic analysis was performed to analyze the data. Seven themes emerged from the thematic analysis: responding psychologically after the event, feeling others' prejudice, having intrusive thoughts, drawing valuable lessons from the event, coping to recover after the event, taking responsibility for the mistakes made, and finding self-identity. The harmful effects of adverse events on nurses are long lasting. Second-victim nurses adopted various coping strategies to recover. The findings from the present study will guide the development of effective second-victim support programs.

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Section: Discussionmentioning

confidence: 99%

Experiences of Singapore nurses as second victims: A qualitative study

Chan

Khong

Tan

et al. 2017

Nursing & Health Sciences

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“…A high prevalence of violent workplace exposures has also been described among FHP, with between 9 and 56% of respondents indicating exposure to some form of workplace violence in the previous 12 months, including physical violence and verbal aggression [ 13 , 14 , 15 , 16 , 17 , 18 ]. Accordingly, the rates of PTSD among various FHP occupational groups reportedly range between 8 and 29% [ 18 , 19 , 20 , 21 ].…”

Section: Introductionmentioning

confidence: 99%

Peer Support and Crisis-Focused Psychological Interventions Designed to Mitigate Post-Traumatic Stress Injuries among Public Safety and Frontline Healthcare Personnel: A Systematic Review

Anderson

Nota²,

Groll

et al. 2020

IJERPH

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Public safety personnel (PSP) and frontline healthcare professionals (FHP) are frequently exposed to potentially psychologically traumatic events (PPTEs), and report increased rates of post-traumatic stress injuries (PTSIs). Despite widespread implementation and repeated calls for research, effectiveness evidence for organizational post-exposure PTSI mitigation services remains lacking. The current systematic review synthesized and appraised recent (2008–December 2019) empirical research from 22 electronic databases following a population–intervention–comparison–outcome framework. Eligible studies investigated the effectiveness of organizational peer support and crisis-focused psychological interventions designed to mitigate PTSIs among PSP, FHP, and other PPTE-exposed workers. The review included 14 eligible studies (n = 18,849 participants) that were synthesized with qualitative narrative analyses. The absence of pre–post-evaluations and the use of inconsistent outcome measures precluded quantitative meta-analysis. Thematic services included diverse programming for critical incident stress debriefing, critical incident stress management, peer support, psychological first aid, and trauma risk management. Designs included randomized control trials, retrospective cohort studies, and cross-sectional studies. Outcome measures included PPTE impacts, absenteeism, substance use, suicide rates, psychiatric symptoms, risk assessments, stigma, and global assessments of functioning. Quality assessment indicated limited strength of evidence and failures to control for pre-existing PTSIs, which would significantly bias program effectiveness evaluations for reducing PTSIs post-PPTE.

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“…These behaviors not only affect the individual nurse but workplace culture and the ethical climate of the organization. In turn, these affect job satisfaction and the retention of staff (Lachman, 2014;Najafi, Fallahi-Khoshknab, Ahmadi, Dalvandi, & Rahgozar, 2017).…”

Section: Introductionmentioning

confidence: 99%

Nurses’ experiences of unprofessional behaviors in the emergency department: A qualitative study

Hassankhani

Rahmani

Mohammadi

et al. 2017

Nursing & Health Sciences

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The nursing profession is focused on serving others and has high expectations that each member behaves professionally and ethically, as articulated in nursing codes of practice and conduct. Where these are not upheld, inappropriate and unprofessional workplace behaviors follow. Regrettably, unprofessional behavior is neither new nor constrained to the nursing profession, but is known to negatively impact staff and workplace relationships, and importantly, patient safety and care. The aim of this qualitative study was to explore Iranian nurses' experiences of professional communication between colleagues in the emergency department. Fifteen individual interviews were conducted. The overarching theme to emerge from the data was workplace communication, supported by two subthemes: unprofessional behavior and stressors in the workplace. Individually and collectively, these subthemes demonstrated staff attitudes and behaviors that are inconsistent with expectations of professional behavior and practice. Management proactively addressing unprofessional workplace behaviors is fundamental to establishing and maintaining positive workplace environments and supporting safe, quality patient care.

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Human dignity and professional reputation under threat: Iranian Nurses' experiences of workplace violence

Cited by 31 publications

References 42 publications

Experiences of Singapore nurses as second victims: A qualitative study

Experiences of Singapore nurses as second victims: A qualitative study

Peer Support and Crisis-Focused Psychological Interventions Designed to Mitigate Post-Traumatic Stress Injuries among Public Safety and Frontline Healthcare Personnel: A Systematic Review

Nurses’ experiences of unprofessional behaviors in the emergency department: A qualitative study

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