2019
DOI: 10.1073/pnas.1817656116
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Human Cooperation When Acting Through Autonomous Machines

Abstract: Recent times have seen an emergence of intelligent machines that act autonomously on our behalf, such as autonomous vehicles. Despite promises of increased efficiency, it is not clear whether this paradigm shift will change how we decide when our self-interest (e.g., comfort) is pitted against the collective interest (e.g., environment). Here we show that acting through machines changes the way people solve these social dilemmas and we present experimental evidence showing that participants program their auton… Show more

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Cited by 38 publications
(23 citation statements)
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“…The findings presented here provide insight into the interplay of actions and emotion in shaping human behavior and this has important practical implications. Autonomous machines that act on people’s behalf are poised to become pervasive in society 15 19 but, for these machines to succeed and be adopted it is essential that people are able to trust and cooperate with them. Whereas simulating appropriate strategies in these machines is the natural starting point, here we emphasize that designers cannot afford to ignore nonverbal communication, in particular, emotion expressions 19 , 41 , 42 .…”
Section: Discussionmentioning
confidence: 99%
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“…The findings presented here provide insight into the interplay of actions and emotion in shaping human behavior and this has important practical implications. Autonomous machines that act on people’s behalf are poised to become pervasive in society 15 19 but, for these machines to succeed and be adopted it is essential that people are able to trust and cooperate with them. Whereas simulating appropriate strategies in these machines is the natural starting point, here we emphasize that designers cannot afford to ignore nonverbal communication, in particular, emotion expressions 19 , 41 , 42 .…”
Section: Discussionmentioning
confidence: 99%
“…These findings provide insight into the importance, relative influence, as well as the limits, of behavioral strategies and emotion signals for emergence of cooperation. The results also have important practical applications for the design of increasingly pervasive autonomous machines-such as robots, self-driving cars, drones, and personal assistants-which will inevitably rely on cooperation with humans for their success [15][16][17][18][19] .…”
mentioning
confidence: 99%
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“…Humans often categorize others as belonging to distinct social groups, distinguishing "us" versus "them", and this categorization influences cooperation, with decisions tending to favor ingroup members and, at times, discriminating against out-group members [1][2][3][4]. As autonomous machines-such as self-driving cars, drones, and robots-become pervasive in society [5][6][7], it is important we understand whether humans also apply social categories when engaging with these machines, if decision making is shaped by these categories and, if so, how to overcome unfavorable biases to promote cooperation between humans and machines. Here we show that, when deciding whether to cooperate with a machine, people engage, by default, in social categorization that is unfavorable to machines but, it is possible to override this bias by having machines communicate cues of affiliative intent.…”
Section: Introductionmentioning
confidence: 99%
“…Extensive research has been successful in establishing conditions and mechanisms that promote indirect reciprocity. However, as machines are developed that feature cognition and autonomy, interest in cooperation is reaching beyond humans [20]. Transportation is just one emerging example where technology, through autonomous vehicles, will encounter cooperative decision making [14].…”
Section: Introductionmentioning
confidence: 99%