Human-Computer Interaction (HCI) Technologies in Socially-Enabled Artificial Intelligence

Abstract

The exploration of Human-Computer Interaction (HCI) innovations in socially enabled artificial intelligence (SEAI) unveils a landscape rich with challenges and opportunities. Enhancing emotional intelligence in AI, addressing ethical considerations, and advancing technical skills are key focuses. Integrating emotional understanding into AI interactions boosts user satisfaction and engagement in diverse applications like healthcare, education, and customer support. Ethical principles such as fairness, transparency, and privacy are crucial for trust and equity in SEAI interactions. Technical advancements in multi-modal communication and personalized interfaces create intuitive, adaptable AI systems. Ongoing research is essential for overcoming challenges like bias mitigation and data security, aiming for collaborative environments where humans and AI achieve common goals. Future directions will refine emotional responsiveness, strengthen ethical frameworks, and expand AI's practical applications to positively impact society while meeting user expectations and regulatory needs.