Human-centred appraoches to control and information technology: European experiences

Brandt, D. Scott; Černetič, Janko

doi:10.1007/bf01179772

Cited by 33 publications

(19 citation statements)

References 2 publications

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“…The ethos of human-centred design places human considerations before those of the organisation or the technological systems being implemented (Brandt and Cernetic, 1998;Maguire, 2001). The human-centred tradition, which has strong roots in the automation literature, places human needs, purpose, skill, creativity and potential at the heart of human organisations and technical systems design (Gill, 1996).…”

Section: Human-centred Design and Privacymentioning

confidence: 99%

“…For example, they are both concerned with the physical environment, individuals and social groups, society and culture, communications and cooperation between individuals and groups, individual needs and personal characteristics. Brandt and Cernetic (1998) note that people have intrinsic needs, and that these should be supported by human-centred systems. Examples include the need for people to develop themselves, to experience challenges, be creative, have motivation, experience job satisfaction, and have ample opportunity to use their tacit knowledge, ingenuity and skills.…”

Section: Human-centred Design and Privacymentioning

confidence: 99%

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Implications of an ethic of privacy for human-centred systems engineering

2007

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Privacy remains an intractable ethical issue for the information society.Given its complicity, there is a moral obligation to redress privacy issues in systems engineering practice itself. This paper investigates the role the concept of privacy plays in contemporary systems engineering practice. Ontologically a nominalist human concept, privacy is considered from an appropriate engineering perspective:human-centred design. Two human-centred design standards are selected as exemplars of best practice, and are analysed using an existing multi-dimensional privacy model. The findings indicate that the human-centred standards are currently inadequate in dealing with privacy issues. Some implications for future practice are subsequently highlighted.

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Section: Human-centred Design and Privacymentioning

confidence: 99%

Section: Human-centred Design and Privacymentioning

confidence: 99%

Implications of an ethic of privacy for human-centred systems engineering

2007

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“…The human-centred movement in Europe emerged in the 1970s as a counterbalance to Taylorism and the growing instrumental culture of the time (Gill, 2012). A tenet of human-centred development is that people are considered first, organisations second, and technology third (Brandt and Cernetic, 1998). Human-centred systems are designed to complement human skill and to serve human needs for information, assistance and knowledge (Kling and Star, 1998).…”

Section: The Human-centred Tradition and Empathymentioning

confidence: 99%

“…Human centred systems design should be ecological, thus accounting for the holistic system development, use, infrastructure, global concerns and environmental issues (Kling and Star, 1998). Brandt and Cernetic (1998) noted that people have intrinsic needs, and that these should be supported by human-centred systems.…”

Section: The Human-centred Tradition and Empathymentioning

confidence: 99%

Towards empathy: a human-centred analysis of rationality, ethics and praxis in systems development

Carew

Stapleton

2013

AI & Soc

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Functionalism has long been the dominant paradigm in systems development practice. However, functionalism promotes an innate and immutable instrumental rationality that is indifferent to human values, rights, society, culture and international stability. It, in essence, lacks empathy. Although alternative paradigms have been promoted for decades in the systems development literature to help address this deficit, functionalism remains dominant. This paper reiterates the call for a fundamental paradigm shift away from myopic functionalism and towards a more empathic and human-centred philosophy. It argues that the human-centred tradition offers a philosophically compatible and mature approach that can be practically harnessed for promoting empathy in systems development. The paper investigates the potential of systems development to become truly human-centred using data originally collected as part of a multi-method critical-interpretive study of privacy in information systems development. Multiple methods are used for the data analysis presented, including principal components analysis, hierarchical clustering, Q methodology, and descriptive statistics. The multi-method analysis demonstrates a marked discreetness exists between human-centred sentiments and instrumentally rational ones in systems development praxis. The paper concludes by presenting recommendations on how human-centred values can be practically fostered and engaged to enable greater empathy in contemporary system development and strengthen international stability.

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“…see Blasi and Ferran, 2002;Brandt and Cernetic, 1998;Coales and Seaman, 1995;Craig and Camisani-Calzolari, 2001;Gibson et al, 1997;Glenn and Hanna, 1995;Hillier and Liberman, 1995;Ilyasov, 2000;Mauro and Franco, 2003;Neck, 2003;Stahre and Martenson, 2004;Stinchombe, 1990;Verndat, 1996;Zaremba et al, 2004;). This implies that many society factors can safely be overlooked or cannot be accounted for by quantifiable methods.…”

Section: Introductionmentioning

confidence: 99%

Systems Approaches to Sustainable Advancement of Developing Countries: Recent Contributions

Stankovski

Gören

Kolemisevska-Gugulovska

et al. 2008

IFAC Proceedings Volumes

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Advanced information technologies resulting from automation of control and decision expertise and their respective scientific disciplines have essential impacts on the development of national economies within the more and more globalized economy hence a decisive role in ameliorating current socioeconomic problems in developing countries. Recent developments have put new emphasis on the IFAC activities dedicated to help improving the technological background of developing countries so as to assists their sustainable but accelerated developments. It is important to keep the focus should be on innovative systems approaches to combined knowledge and technology transfer to developing countries that may remedy their current state of the matters.

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Human-centred appraoches to control and information technology: European experiences

Cited by 33 publications

References 2 publications

Implications of an ethic of privacy for human-centred systems engineering

Implications of an ethic of privacy for human-centred systems engineering

Towards empathy: a human-centred analysis of rationality, ethics and praxis in systems development

Systems Approaches to Sustainable Advancement of Developing Countries: Recent Contributions

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