“…Knowledge, as a critical organizational resource, can be rooted in the contemporary management schools of thought including the resource‐based theory of the firm (e.g., Barney, ; Nason & Wiklund, ; Wernerfelt, ), the knowledge‐based theory of the firm (Mouzas & Ford, ; Simao & Franco, ; Woiceshyn & Falkenberg, ), and the dynamic capability of the firm (e.g., Bowman & Ambrosini, ; Gutierrez‐Gutierrez, Barrales‐Molina, & Kaynak, ; Han & Li, ). The essence of these schools of thought asserts that a firm's ability to develop, use, and benefit from its knowledge and intellect through learning is the only source of sustainable competitive advantages (Pasamar, Diaz‐Fernandez, & de la Rosa‐Navarro, ; Seleim & Khalil, ; Torres et al, ). The more recent relevant research has increasingly recognized the importance of knowledge, particularly tacit knowledge, as a resource and its relevance to competitiveness and has proven to play a significant role in achieving excellence and innovation in organizations, whether these are for‐profit or not‐for‐profit organizations (Barrena‐Martinez, López‐Fernández, & Romero‐Fernández, ; Benevene, Kong, Barbieri, Lucchesi, & Cortini, ; Darroch & McNaughton, ; Mouzas & Ford, ; Wang et al, ).…”