Human Capital Dynamics: A Catalyst for Bank Profitability in Emerging Markets – A Case Study of Serbia
Goran Pavlović,
Miloš Stojanović,
Jasmina Gligorijević
et al.
Abstract:Human capital emerges as a crucial determinant of banks' profitability, particularly in the context of developing economies. Through strategic investments in the specific skills and competencies of employees, banks cultivate a distinct body of tacit knowledge exclusive to their workforce. This tacit knowledge contributes to long-term profitability and establishes a sustainable competitive advantage. This paper aims to investigate the impact of human capital on bank profitability within the dynamics of a develo… Show more
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