Human and Organizational Factors Maturity Model Development and Implementation in Construction Industry Using Fuzzy Comprehensive Evaluation Method

Karim, Yousra; Cherkaoui, Abdelghani

doi:10.1109/icoa49421.2020.9094481

Cited by 2 publications

(5 citation statements)

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“…Unlike the system of classical logic, it aims to deal with uncertainty, subjectivity, and vagueness of human reasoning. The FCEM principles are used with the proposed model to assess the maturity level of HOFs as follows [1,19,20,21,22]:…”

Section: Fuzzy Comprehensive Evaluation Methodsmentioning

confidence: 99%

“…A review of the literature was carried out to select the human and organizational factors that affect human performance, in order to reduce accidents and improve the safety level of organizations. The maturity model presented in this article is developed based on the five key factors [1] cited by the Rail & Safety Standards Board (RSSB) in their guide "Understanding human factors" [12] namely:…”

Section: Hofs Maturity Modelmentioning

confidence: 99%

“…Table 4 lists the sub-factors linked to each of the five factors, which allow to determine the maturity level in terms of HOFs among the five presented in Figure 3. [1] To ensure the understanding and appropriate application of the model, a set of good practices related to each sub-factor have been listed. For the retention sub-factor, as an example, the best practices relevant to employee satisfaction and retention are presented below:…”

Section: Hofs Maturity Modelmentioning

confidence: 99%

“…The HOFs maturity model describes the main characteristics allowing a safe human contribution and optimizing the overall performance of the system, it enables the company to determine the maturity in terms of HOFs among a set of suggested levels. This paper is an extension of work originally presented in "2020 IEEE 6th International Conference on Optimization and Applications" [1], in which a new HOFs maturity model is described. The model is made up of the five crucial factors related to HOFs and proposed five maturity levels that reflect the degree of consideration and integration of these factors through planned procedures.…”

Section: Introductionmentioning

confidence: 99%

“…The difference between the conference paper [1] and this article is the inclusion of fuzzy logic in the weighting calculation phase, by using the Fuzzy AHP method instead of the Analytic Hierarchy Process (AHP) to take into consideration the imprecision and vagueness of human judgements , when assessing the relative importance of the hierarchy elements in order to perform the comparison matrices . Therefore, the proposed methodology consists in combining the FAHP method to ASTESJ ISSN: 2415-6698 determine the weights and the FCEM to assess the HOFs maturity level.…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Fuzzy Analytical Hierarchy Process and Fuzzy Comprehensive Evaluation Method Applied to Assess and Improve Human and Organizational Factors Maturity in Mining Industry

Karim¹,

Cherkaoui²

2021

Adv. sci. technol. eng. syst. j.

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The literature shows a growing interest in taking into account human and organizational factors (HOFs) to achieve safe and successful human performance by reducing the risk of errors. In this sense, the concept of maturity models aims to help companies in the integration of these factors by assessing the current level of maturity and define future areas for improvement. The HOFs maturity model shown in this article is based on the five main factors that can impact human performance and safety positively. The measurement methodology consists in applying the Fuzzy Analytic Hierarchy Process (FAHP) method to calculate the weighting of the elements of the model since they do not have the same importance. Next, the Fuzzy Comprehensive Evaluation Method (FCEM) is used to determine the maturity level in terms of HOFs among the five proposed by performing an assessment of the sub-factors using a questionnaire. The purpose of using fuzzy logic is to deal with vagueness and uncertainty of the human reasoning . The proposed model and methodologies are implemented to bring out the current situation of a Moroccan mining organization and identify the elements that require more effort to reach the next level of maturity.

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