How Trust and Credibility Affect Technology-Based Development Projects

Walton, Rebecca

doi:10.1080/10572252.2013.726484

Cited by 18 publications

(12 citation statements)

References 41 publications

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“…Processes for technological design that do not include the perspective of potential users tend to result in devices and products that reflect assumptions of the people who have the power to decide what to do to whom [4,11,12]. It has typically been the case that assumptions belonging to technology developers have provided a tacit basis for design projects, even those that intend to be participatory.…”

Section: Learning To Love the Cloud/crowdmentioning

confidence: 99%

Authorship in the cloud

Longo

2013

IEEE International Professonal Communication 2013 Conference

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Tools for collaborating in distributed, virtual spaces support concepts of multidisciplinary authorship that challenge notions of individual production. Technical communicators are no longer able to control these new communication environments. But we can seek to understand content users who have now become content producers. This presentation will look at new tools for collaborative design work and communication in virtual spaces, with consideration of how this work can be applied to teaching technical communication in engineering disciplines.

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Section: Learning To Love the Cloud/crowdmentioning

confidence: 99%

Authorship in the cloud

Longo

2013

IEEE International Professonal Communication 2013 Conference

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“…Documenting these audits for reference may help make work visible during yearly performance reviews. Thus, self-audits can provide an account of work that makes visible the time and care required to facilitate self-guided learning and improvement (Brady & Schreiber, 2013; Walton, 2013). Managing how distance affects and shapes their work.…”

Section: Visibility and Its Problemsmentioning

confidence: 99%

The Shape of Problems to Come

Vealey

2016

Journal of Technical Writing and Communication

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“…Credibility is influenced by knowledge, professionalism and good communication. Walton (2013) found that credibility improves trust, increases positive word-of-mouth communication, and builds relationships.…”

Section: Non-technical Skillsmentioning

confidence: 99%

“…IT professionals' credibility can also impact their performance (Mann, 2002;Walton, 2013;Xu, 2013). Credibility is influenced by knowledge, professionalism and good communication.…”

Section: Non-technical Skillsmentioning

confidence: 99%

Non-Technical Skills for IT Professionals in the landscape of Social Media

Johnson

2015

AJBM

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This paper provides a comprehensive literature review on the non-technical skills needed by IT professionals to work successfully in social media. Previous research has examined nontechnical and found that soft skills such as communication, knowledge management, leadership, personal accountability, time management and an understanding of business functions are important for IT professionals to possess. No study has examined the specific soft skills that are needed in the landscape of social media such as for bogging, content sharing, customer relationship management, pod-casting and project management. This paper will provide a comprehensive list of soft skills and will ascertain which skills are required for specific social media applications. Finally a review of the literature has indicated that an understanding of one's personal brand will impact career success. The issues relevant to personal branding for IT students and professionals will be discussed. Implications for curriculum development in academia and for practitioners will be examined.

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How Trust and Credibility Affect Technology-Based Development Projects

Cited by 18 publications

References 41 publications

Authorship in the cloud

Authorship in the cloud

The Shape of Problems to Come

Non-Technical Skills for IT Professionals in the landscape of Social Media

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