How to improve users’ intentions to continued usage of shared bicycles: A mixed method approach

Abstract

Sharing the use of a bicycle in China has changed people's daily travel modes. Existing studies mainly explored the factors affecting individuals' initial intentions to start using a shared bicycle, but few looked at the likelihood that a user would continue using one. Based on a post-acceptance model of information system (IS) continuance, this investigation proposed a research model to investigate factors influencing riders' intentions to continued usage of shared bikes. Analysis involved structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) on data from 376 shared bicycle riders. The results from SEM showed that perceived usefulness, service quality, riders' habits, overall satisfaction and the nature of the weather were the most important factors positively influencing users' intentions to continue bike sharing. The results from fsQCA showed that six combinations of these variables were sufficient to explain continued usage. The conclusions of this study can be useful for operators to improve shared bicycle services.

Examining the impact of relational benefits on continuance intention of PBS services: mediating roles of user satisfaction and engagement

“…Recently, researchers proposed that perceived value, trust, perceived usefulness, service quality, user's habits, satisfaction and weather condition most vital factors positively prompting continuance usage intention towards PBS (Kim and Kim, 2020;Zhanyou et al, 2020) and advocate exploring other relevant enablers of continuance intention. Based on SET and SOR theory, this study examines the impact of relational benefits, satisfaction and engagement on continuance intention and the multiple mediating effects of user satisfaction and engagement between relational benefits and continuance intention.…”

Characteristics and Outcomes of Shared Bicycle-Related Injuries from a Large Emergency Medical Centre in China, 2017–2021

“…Because most shared bicycle users are city commuters, they hastily ride shared bicycles between work and home locations and subway stations. More than half of all hospitalized injuries occurred due to collision with motor vehicles, while 28.18% of injuries were e head and extremities were the most common body regions injured in the present study, both of which were significantly associated with injury severity and death [18,23]. erefore, protective measures such as helmets, knee pads, and elbow pads should be mandatory for shared bicycle users.…”

“…The head and extremities were the most common body regions injured in the present study, both of which were significantly associated with injury severity and death [ 18 , 23 ]. Therefore, protective measures such as helmets, knee pads, and elbow pads should be mandatory for shared bicycle users.…”

“…In regard to heavy traffic congestions and well-developed metro systems in large Chinese cities, taking metro systems is more convenient than driving a car in rush hours [15,16]. Company employees effectively use shared bicycles to fill the so-called last-mile traffic gap between work and home locations and metro stations [17][18][19].…”

Advancing the Understanding of the Role of Responsible AI in the Continued Use of IoMT in Healthcare

“…A review of the extant literature is presented in this section about the factors and barriers affecting the continuous intention to use IoMT. Continuous intention to use as a construct signifies an important aspect of user behaviour and indicates the post-acceptance behaviour of a technology (Zhanyou et al, 2020).…”