How to Improve the Public Trust of the Intelligent Aging Community: An Empirical Study Based on the ACSI Model

Li, Tuochen; Wang, Siran

doi:10.3390/ijerph18041971

Cited by 7 publications

(4 citation statements)

References 22 publications

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“…Digital divide of the elderly and the satisfaction of wisdom healthcare Wisdom healthcare is a new modern service model for the aged, which is characterized by intelligence, individuality, diversification, and information interconnection. It came into being with the development of digital technologies such as artificial intelligence, big data, and internet of things in the digital information era (44,45). Wisdom healthcare not only subverts the traditional aged care model from the technical aspect but also provides new development requirements for the value creation and value perception of the aged care industry from the service aspect (46).…”

Section: Digital Divide and Knowledge Gap Theorymentioning

confidence: 99%

Research on the influence mechanism and governance mechanism of digital divide for the elderly on wisdom healthcare: The role of artificial intelligence and big data

Zhou

Wang

Liu

et al. 2022

Front. Public Health

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With the rapid development of digital information technology, life has become more convenient for people; however, the digital divide for the elderly was even more serious, so they became a forgotten group in the internet age over time. Residents' demand for healthcare is rising, but the wisdom healthcare service supported by digital information technology is less acceptable to the elderly due to the digital divide. Based on the knowledge gap theory and combining the value perception and satisfaction model, this study explores the influence of the digital divide for the elderly on wisdom healthcare satisfaction and takes the perceived value of wisdom healthcare as a mediator, and artificial intelligence and big data as moderators into the research framework. Based on the data of 1,052 elderly people in China, the results show that the digital divide for the elderly has a negative influence on wisdom healthcare satisfaction and perceived value. Moreover, it is found that wisdom healthcare perception value mediated the relationship between the digital divide for the elderly and the wisdom healthcare satisfaction, which enhances the negative effect of the digital divide for the elderly on wisdom healthcare satisfaction. Furthermore, the moderating effect of artificial intelligence and big data on the relationship between the digital divide for the elderly and the perceived value of wisdom healthcare is opposite to that between the perceived value of wisdom healthcare and wisdom healthcare satisfaction. Therefore, this study has a reference value for the development and optimization of smart medical industry.

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Section: Digital Divide and Knowledge Gap Theorymentioning

confidence: 99%

Research on the influence mechanism and governance mechanism of digital divide for the elderly on wisdom healthcare: The role of artificial intelligence and big data

Zhou

Wang

Liu

et al. 2022

Front. Public Health

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show abstract

“…That is to say, the elderly leave the original residential area and travel to a good destination for half a year, engaged in leisure, vacation, sightseeing, leisure, and other activities. Elderly tourism is a new integration of the elderly and tourism, which can not only improve the quality of life of the elderly but also reduce the social pressure on the elderly, alleviate the problem of seasonal tourism facilities in tourist destinations, and promote the development of tourism [ 2 ].…”

Section: State Of the Artmentioning

confidence: 99%

Community Construction and Development Path Analysis of Ecological Environment-Friendly Elderly Care Service

Guo

Wen-hao

2023

Journal of Environmental and Public Health

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As a new pension model, ecological pension is an important choice to relieve the pressure of population aging in China. This paper reviews the relevant literature on the integrated development of the ecological pension industry and rural revitalization in recent years and points out that the researchers have determined the model of the ecological pension industry, the path of rural revitalization, the comprehensive development of organic pension industry, and rural revitalization and the problems they face. Some results have been achieved. However, there is still a lot of research space for the integrated development of the ecological pension industry and rural revitalization, especially to establish a perfect index system of the ecological pension industry, the measurement standard of rural revitalization, and the theoretical basis and mechanism of integrated development. Regional cooperative symbiosis is based on industrial symbiosis. In terms of research methods, attention should be paid to the combination of theoretical analysis and empirical research, to the further development of this field, and to achieve remarkable results. In the process of social and economic development, the rural ecology can be built by solving the problems of the elderly, accurately reducing rural poverty, and protecting the environment. The healthy elderly care tourism destination has realized the integrated development of rural tourism, ecological health tourism, and elderly care tourism. Taking Chang’an District of Xi’an as an example, the advantages of the district in geographical location, climate, environment, tourism resource health, as well as the constraints in the system, talent, policy, and system are demonstrated, and the corresponding countermeasures are put forward.

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“…ere are many researches on ACSI at home and abroad [36][37][38][39]. e ACSI model is a national-level global customer satisfaction evaluation model that takes the quality of products or services as the evaluation object and including four levels: department, enterprise, industry, and country.…”

Section: Overview Of Satisfaction Index Researchmentioning

confidence: 99%

An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction

Zhang

Zhao

2022

Discrete Dynamics in Nature and Society

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How the audience perceive the display of intangible cultural heritages (ICHs) and what are their psychological needs of ICH display are of great value to the display design of ICHs. This article carries out a questionnaire survey on the audience of the “Splendid China” ICH costume show and empirically analyzes the survey results. After constructing the American Customer Satisfaction Index (ACSI), the authors classified the psychological needs of customers for the on-site display of ICHs through analytical hierarchy process (AHP) and factor analysis, conducted the theoretical discussion, and verified the results with actual data. The research explores how should the digital display of ICHs be designed to satisfy the audience and provides a reference for China’s ICH display designers. The research shows that the construction of a public satisfaction evaluation model for the digital display of ICHs is the key to satisfaction evaluation, there is ample room to improve public satisfaction with the digital display of ICHs, the dissemination of ICH can be strengthened through model construction, and personalized service is an effective way to promote the digital development of ICHs.

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How to Improve the Public Trust of the Intelligent Aging Community: An Empirical Study Based on the ACSI Model

Cited by 7 publications

References 22 publications

Research on the influence mechanism and governance mechanism of digital divide for the elderly on wisdom healthcare: The role of artificial intelligence and big data

Research on the influence mechanism and governance mechanism of digital divide for the elderly on wisdom healthcare: The role of artificial intelligence and big data

Community Construction and Development Path Analysis of Ecological Environment-Friendly Elderly Care Service

An Empirical Study on the Digital Display Design of Intangible Cultural Heritages Based on Audience Satisfaction

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