How to favour know-how transfer from experienced teachers to novices?

Abstract

Abstract. The first years in a teacher's career are known to be very hard. In fact, know-how, resulting from experience, is rather poor. And at the same time, there are seeds of know-how distributed in each experienced teacher and constituting a real gold mine. Finding the means of transferring this know-how constitutes a challenge for the knowledge society. We propose here a solution based on a know-how capitalization using both a knowledge base and a case base. Know-how is collected from a large number of experts, using collection scenarii. In addition, as it's impossible to collect all know-how, problems encountered by novices are discussed with selected experts and, when solutions are found, the cases are stored in a case base.