“…The first factor accounted for 31% of variance (eigen = 6.94), included 9 items ( 2 , 3 , 8 , 10 - 12 , 17 , 18 , 22 ) with Cronbach α of 0.88, and may be interpreted as personal strain. The second factor accounted for 10% of variance (eigen = 2.06), included 6 items ( 3 , 5 , 6 , 9 , 16 , 18 ) with Cronbach α of 0.83, and may be interpreted as frustration. The third factor accounted for 9% of variance (eigen = 1.94), included 5 items ( 1 , 4 , 6 , 13 , 14 ) with Cronbach α of 0.72, and may be interpreted as embarrassment.…”