How to deal with risk and uncertainty in the decision-making process on broadband roll out

Abstract

In the process of upgrading of broadband networks, operators are confronted with several risks and uncertainties. In this paper, we will map risks and uncertainties in broadband decision-making and classify the risks and uncertainties to nature, level, and source. Classification into nature and level are measured by means of quantitative research, comprising an international survey among 87 experts, originating from fourteen countries worldwide. To manage these risk and uncertainties several methods can be applied. The preference of operators for risk and uncertainty decreasing methods are also investigated in our research.