2021
DOI: 10.1016/j.cities.2021.103149
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How to build stakeholder participation in collaborative urban freight planning

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Cited by 27 publications
(9 citation statements)
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“…In the scientific literature, approaches to support digital participation via the Internet or on-site are often described. Citizens criticize that the involvement in many participatory approaches is only punctual and that the decision-making process is not transparent (IS1) (Bjørgen et al 2021;Hofmann et al 2020). This is enhanced by the lack of effective communication channels (IS2) (Khan et al 2017), as citizens are often informed by advertising or have to proactively search for participatory projects, which presuppose an intrinsic interest, motivation, and time (Mueller et al 2017;Münster et al 2017).…”
Section: Awareness Of the Problemmentioning
confidence: 99%
“…In the scientific literature, approaches to support digital participation via the Internet or on-site are often described. Citizens criticize that the involvement in many participatory approaches is only punctual and that the decision-making process is not transparent (IS1) (Bjørgen et al 2021;Hofmann et al 2020). This is enhanced by the lack of effective communication channels (IS2) (Khan et al 2017), as citizens are often informed by advertising or have to proactively search for participatory projects, which presuppose an intrinsic interest, motivation, and time (Mueller et al 2017;Münster et al 2017).…”
Section: Awareness Of the Problemmentioning
confidence: 99%
“…Urban logistics refers to the management of freight transportation and logistics facilities in urban areas, including the supply of stores, businesses, construction sites, but also deliveries related to online commerce. Among the key stakeholders considered are logistics service providers, involved in freight transportation, delivery, and facility management services ( Bjørgen et al, 2021 ). The pandemic has highlighted urban logistics issues.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Lindholm [121] presented the way to establish FQP, considering the Gothenburg case. Bjørgen et al [123] showed the criteria to ensure the stakeholders' participation in a collaborative process.…”
Section: Stakeholdersmentioning
confidence: 99%