“…These systems include stand-alone interlibrary loan management systems, local library systems, consortial borrowing software, interlending systems, document delivery systems and software for placing end user requests. Examples of products/projects mentioned in the literature include Agent Resource Sharing (Advanced Technology Libraries, 2006), the BLDSC Automated Request Processing System (Chivers, 2000), Clio (Whitlock and Edwards, 2003), Danbib/bibliotek.dk (Petersen and Lose, 2006), DOCLINE (LaCroix and Mehnert, 2002), DocUTrans (Dekker and Waaijers, 2001), ESTAR (Braid, 2003), ILLiad (Kriz et al, 1998) (Norton and Stover, 2003), IMPALA (Van Borm and Corthouts, 2003), INN-Reach (Chmelir, 2005), IntelliDoc (VanBuskirk, 2003), Kinetica (Missingham, 2006), NILDE (Cecconi et al, 2006), Odyssey (Connell and Janke, 2006), Prospero (Morgen and Hersey, 2003), QuickDoc (Munson and Hill, 2003), RAPID (Smith, 2006;Delaney, 2007), Relais (Cornish, 2000) (Guadagno, 2005), RLG's ILL Manager (Massie, 2000), URSA (Nitecki and Jones, 2004), VDX (Burrows et al, 2004) (Braun et al, 2006;Irwin andReid, 2006), WebZap (Library Technology Reports, 2000), WinCHILL (Glover et al, 2000), a number of open source alternatives (Wan, 2006), and the interlibrary loan modules of various local library systems (Prowse, 2006). For reviews, see Barry (2000), Jackson (2000), Lieberthal (2000), Prowse (2006) and White (2006).…”