How the type and valence of feedback information influence volunteers’ knowledge contribution in citizen science projects

Tang, Jian; Zhou, Xinxue; Zhao, Yuxiang; Wang, Tianmei

doi:10.1016/j.ipm.2021.102633

Cited by 18 publications

(5 citation statements)

References 93 publications

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“…The quality of an employee's knowledge contribution refers to how useful, relevant, and beneficial it is for other organizational members. Quantity refers to how much knowledge an employee contributes (Tang et al, 2021). Previous researchers have suggested that the quantity and quality of knowledge contributions should be given equal consideration (Peddibhotla and Subramani, 2007;.…”

Section: Modeling Meaningful Engagement As a Determinant Of Knowledge...mentioning

confidence: 99%

“…Prior IS literature has found that a higher level of hedonic engagement leads to higher user commitment to performing the activities promoted by the IS (Nah et al, 2011). In the context of knowledge contribution, people are more likely to contribute knowledge when they experience enjoyment and fun while using a KMS (Martinez, 2015;Tang et al, 2021). Therefore, from a hedonistic perspective, engagement with a gamified KMS hinges on how well the system's features increase hedonic value by implementing game-like dynamics.…”

Section: Modeling Meaningful Engagement As a Determinant Of Knowledge...mentioning

confidence: 99%

“…The quality of an employee’s knowledge contribution refers to how useful, relevant, and beneficial it is for other organizational members. Quantity refers to how much knowledge an employee contributes (Tang et al. , 2021).…”

Section: Study 2: Empirical Validation Of the Construct’s Utilitymentioning

confidence: 99%

“…Therefore, from a hedonistic perspective, engagement with a gamified KMS hinges on how well the system's features increase hedonic value by implementing game-like dynamics. A user's perception of the hedonic value of specific game dynamics, such as rewards, status increases, or competition, significantly influences that user's knowledge contribution (Rotman et al, 2014;Tang et al, 2021). Based on this, we formulated the following hypotheses:…”

Section: Modeling Meaningful Engagement As a Determinant Of Knowledge...mentioning

confidence: 99%

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Meaningful engagement with a gamified knowledge management system: theoretical conceptualization and empirical validation

Suh

Cheung

Lin

2022

IMDS

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PurposeIn light of the recent increase in the scholarly attention given to meaningful engagement with gamified information systems (IS), this research explores the definition and measurement of meaningful engagement as well as its role in predicting employees’ knowledge contributions via gamified knowledge management systems (KMSs).Design/methodology/approachThe authors conducted two empirical studies. Study 1 develops a measure of meaningful engagement and evaluates its validity and reliability. Drawing on the literature on user engagement and work gamification theory, Study 2 places meaningful engagement in a nomological network and assesses the construct’s utility for predicting the quantity and quality of knowledge contributions via a gamified KMS.FindingsThe results show that meaningful engagement encompasses five specific dimensions: intense involvement, sense of meaning, self-discovery, pursuit of excellence, and personal expressiveness. The results also indicate that fostering meaningful engagement, which goes beyond hedonic and instrumental engagement, is essential to enhance the quality and quantity of knowledge contribution.Research limitations/implicationsThis research contributes to the literature on gamification by drawing scholarly attention to meaningful engagement as a parsimonious yet powerful construct that complements the notions of hedonic and instrumental engagement with KMSs. Although previous studies have highlighted the significance of meaningful engagement with gamified IS, little effort has been made to develop a scale to measure meaningful engagement. The scale the authors have developed will help researchers precisely measure users’ meaningful engagement and systematically examine its role in gamified systems compared to that of other forms of engagement. The study also has practical implications, as the results can inform future design strategies to enable the successful implementation of gamified KMSs that facilitate knowledge contribution in the workplace.Originality/valueThe development of new constructs is the starting point for theoretical development. This research responds to the call to conceptualize meaningful engagement with gamified IS.

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Section: Modeling Meaningful Engagement As a Determinant Of Knowledge...mentioning

confidence: 99%

Section: Modeling Meaningful Engagement As a Determinant Of Knowledge...mentioning

confidence: 99%

Section: Study 2: Empirical Validation Of the Construct’s Utilitymentioning

confidence: 99%

Section: Modeling Meaningful Engagement As a Determinant Of Knowledge...mentioning

confidence: 99%

See 2 more Smart Citations

Meaningful engagement with a gamified knowledge management system: theoretical conceptualization and empirical validation

Suh

Cheung

Lin

2022

IMDS

View full text Add to dashboard Cite

show abstract

“…We approach the in-game chat behaviors through the lenses of vocality, valence, and toxicity, as these measures are crucial online communication behaviors (Abdalla Mikhaeil & Baskerville, 2019;Beres et al, 2021;H. S. Choi et al, 2018;Tan, 2020;J. Tang et al, 2021;Xi et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

Do players communicate differently depending on the champion played? Exploring the Proteus effect in League of Legends

Şengün

Santos

Salminen

et al. 2022

Technological Forecasting and Social Change

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Disaster Rescue Communication Using Mobile Devices, Social Media, and Artificial Intelligence

Stephens

Carlson

2022

International Handbook of Disaster Research

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How the type and valence of feedback information influence volunteers’ knowledge contribution in citizen science projects

Cited by 18 publications

References 93 publications

Meaningful engagement with a gamified knowledge management system: theoretical conceptualization and empirical validation

Meaningful engagement with a gamified knowledge management system: theoretical conceptualization and empirical validation

Do players communicate differently depending on the champion played? Exploring the Proteus effect in League of Legends

Disaster Rescue Communication Using Mobile Devices, Social Media, and Artificial Intelligence

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