How the Perception of Athletic Academic Services affects the overall College Experience of Freshmen Student-Athletes

Abstract

More and more intercollegiate athletics programs are allocating strategic resources toward building attractive athletics facilities, lavish training and academic complexes, and high-quality support services. Strategic investments in these areas continue to be a high priority for major college athletics programs, all with the hopes of enhancing the overall college experience for student-athletes. As such, researchers have begun to examine the role these various support services play in the overall athletic program. In this aim, the present study seeks to understand how academic support services are successful in enhancing this experience. Findings indicate that freshmen student-athletes' perceptions of service quality provided by their academic athletic services influence satisfaction, student involvement, and emotional adjustment. Building from these findings, university athletic departments should reevaluate and adjust their academic services based on the perception of student-athletes and how the provided services influence their overall college experience.

The revised perceived academic impact tool (PAIT2): A tool to assess academic dysfunction in university‐aged student‐athletes with sports‐related concussion

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Identifying the Gaps in the Service Quality of the University of Baguio Through the Lens of the Cardinals

“…More and more intercollegiate athletics programs are allocating strategic resources toward building attractive athletics facilities, lavish training and academic complexes, and high-quality support services. Strategic investments in these areas continue to be a high priority for major college athletics programs, all with the hopes of enhancing the overall college experience for student-athletes (Otto et al, 2019). The Athletic Support Service of an Institution provides the varsity with the necessary program, facilities, equipment, human resources, interactions, and opportunities that can help in maximizing their potential, skills, and talents.…”

Teamwork Makes the Dream Work: Experiences of Student-Athletes in STEM with Dual Advising

“…In general, student-athletes interact more with athletic advisors than academic advisors because athletic departments offer specialized academic services housed in athletic facilities to keep athletes eligible and academically retained (Friedman, 2008;Hazzaa et al, 2018;Huml et al, 2014;Otto et al, 2019;Wolverton, 2008). Consequently, athletes in these facilities are often isolated from the general student body (Huml et al, 2014;Rubin & Moses, 2017); this peer environment reinforces student-athletes' reliance on athletic advisors over academic advisors.…”