2011
DOI: 10.2139/ssrn.1961542
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How the Future Shaped the Past: The Case of the Cashless Society

Abstract: This paper invites readers to look into how beliefs about future events help to better understand organizational change. Our argument is that the adoption of information technology and the adoption of new organizational forms around it have been driven by shifts in collective ideas of legitimate organizational development. As an example we focus on the establishment during the 1960s of a vision within US retail financial services, namely of the "cashless/checkless society". The article tells of the power of th… Show more

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Cited by 10 publications
(14 citation statements)
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“…Typically, such imagined futures are legitimated by grounding them in history. That is, stakeholders must be convinced that the “imagined new social order is understood as the natural result of adopting an emerging, unproven technology” (Bátiz‐Lazo, Haigh, & Stearns, , p. 105). The success of the world's first multinational hotel chain, Hilton International, occurred, in part, because of Conrad Hilton's ability to position the notion of a global hotel chain within a teleological historical narrative of America's history of fighting communism (Maclean, Harvey, Suddaby, & O'Gorham, ).…”
Section: Using Imaginative History To Reconfigure Products Firms Anmentioning
confidence: 99%
See 1 more Smart Citation
“…Typically, such imagined futures are legitimated by grounding them in history. That is, stakeholders must be convinced that the “imagined new social order is understood as the natural result of adopting an emerging, unproven technology” (Bátiz‐Lazo, Haigh, & Stearns, , p. 105). The success of the world's first multinational hotel chain, Hilton International, occurred, in part, because of Conrad Hilton's ability to position the notion of a global hotel chain within a teleological historical narrative of America's history of fighting communism (Maclean, Harvey, Suddaby, & O'Gorham, ).…”
Section: Using Imaginative History To Reconfigure Products Firms Anmentioning
confidence: 99%
“…The success of the world's first multinational hotel chain, Hilton International, occurred, in part, because of Conrad Hilton's ability to position the notion of a global hotel chain within a teleological historical narrative of America's history of fighting communism (Maclean, Harvey, Suddaby, & O'Gorham, ). Similarly, Bátiz‐Lazo et al () demonstrate how the international banking community, interested in the potential cost savings of moving away from cash, helped to orchestrate a global conversation about the “cashless society,” an imagined future of electronic commerce. IBM CEO Thomas Watson was the key socio‐technological prophet in this conversation in which he argued that the cashless society was a historical inevitability.…”
Section: Using Imaginative History To Reconfigure Products Firms Anmentioning
confidence: 99%
“…Their changed business practices were in response to their vision of a West Africa very different from the one they had known before. It was this imagined future that determined managerial decision-making more than what actually came to pass (Batiz-Lazo et al, 2011).…”
Section: Figure 8 About Herementioning
confidence: 99%
“…Current technological developments make small and medium enterprises have to be able to keep up with changing situations. Small and medium enterprises are small business entities established by communities that have contributed greatly to state revenues and can reduce unemployment in Indonesia [3].…”
Section: Introductionmentioning
confidence: 99%