“…Healthcare services are increasingly hybrid, with patients seeing their clinician in-person for specific types of encounters (e.g., acute care) and remotely for others (e.g., follow-up). Furthermore, polymedia service models in which patients, for example, submit e-consultations (text), photos or videos to their healthcare provider, which they then discuss in the consultation or through text exchange (as, for example, in Dalmaijer et al, 2023 ) are increasingly common. For CA to be relevant for clinical practice, we need to conduct research on these more prevalent forms of mediated interaction and on emerging forms of hybrid and polymedia care.…”