How Synthetic Characters Can Help Decision-Making

Abstract

Synthetic Characters are intelligent agents able to show typical human-like cognitive behavior and an artificially-made perceived personality by means of complex natural language interaction and artificial reasoning and emotional skills. They are mainly spreading on the web as highly interactive digital assistants and tutoring agents on online database systems, e-commerce sites, web-based communities, online psychotherapy, and in several consulting situations where humans need assistance from intelligent software. Until now, synthetic characters, equipped with data, models, and simulation skills, have never been thought as the building blocks for natural language interaction-based intelligent DMSS. This chapter illustrates the first research and development attempt in this sense by an Open Source project in progress centred on the design of a synthetic character-based DMSS.