How Relational Capital affects the company's reactive resilience during the pandemic crisis

Mattei, Giorgia; Santolamazza, Valentina

doi:10.1109/ictmod52902.2021.9739371

Cited by 2 publications

(1 citation statement)

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“…In this scenario, reactive and proactive elements can be distinguished (Mattei and Santolamazza, 2021). Proactivity is defined as the ability of organizations to adapt and move through other networks that have not suffered harmful effects during times of uncertainty and crisis.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Influencing social enterprise resilience by intellectual capital and the contribution of female leadership: insights from the Italian context

Paoloni

Cosentino

Arduini

et al. 2023

JIC

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PurposeThis paper aims to verify which intangible assets attributable to intellectual capital (IC) influence the anti-cyclical nature and the resilience of social enterprises (SEs) during systemic crises and whether these factors take on particular connotations in female-run SEs.Design/methodology/approachA qualitative methodology based on multiple case studies is used to answer the research questions. A set of SEs operating in the catering sector is analyzed. The analysis is carried out by in-depth interviews with male and female managers of SEs to understand which resilience IC factors were most activated during full emergency and recovery stages.FindingsThe results confirm the anti-cyclical nature of SEs and their resilience to systemic crises. No distinct differences emerge between female and male SEs. Concerning the IC, relational capital (RC) is the most relevant intangible asset for small and medium-sized SEs. Internal and external relations support them during the crisis and the consolidation of trusted ties, formal and informal, external and internal, favor the Recovery. The RC is a crucial resource even in bigger SEs, but some differences are detected concerning the smaller ones. In the smaller SEs, informal relations prevail, while formal relations prevail in the larger ones, particularly with institutions. Furthermore, the RC is the sole or primary resource in the smaller SEs, while the bigger SEs can count on more varied intangible resources.Originality/valueThis study offers an original contribution to studies on IC by focusing on the factors little analyzed by existing studies: (1) SE management, (2) the contribution of IC to the resilience of non-profit-oriented enterprises and (3) the search for elements of differentiation between SEs with male and female leadership.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Influencing social enterprise resilience by intellectual capital and the contribution of female leadership: insights from the Italian context

Paoloni

Cosentino

Arduini

et al. 2023

JIC

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Editorial: Transforming risks into opportunities: A post-pandemic challenge for the private and public sector

Santolamazza

2023

RGC

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On behalf of the editorial team, it is our great honor and pleasure to present the second issue of the journal “Risk Governance and Control: Financial Markets & Institutions” in 2023. As we delve into various articles covering diverse topics, a common thread emerges, emphasizing the growing relevance of risk management and crisis resilience in both academic literature and the practical realms of public and private enterprises (Mattei & Santolamazza, 2021). This editorial adopts a broader interpretation of these concepts (Aven, 2016).

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How Relational Capital affects the company's reactive resilience during the pandemic crisis

Cited by 2 publications

References 46 publications

Influencing social enterprise resilience by intellectual capital and the contribution of female leadership: insights from the Italian context

Influencing social enterprise resilience by intellectual capital and the contribution of female leadership: insights from the Italian context

Editorial: Transforming risks into opportunities: A post-pandemic challenge for the private and public sector

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