How Participatory Design Works

Hansen, Nicolai Brodersen; Dindler, Christian; Halskov, Kim; Iversen, Ole Sejer; Bossen, Claus; Basballe, Ditte Amund; Schouten, Ben

doi:10.1145/3369457.3369460

Cited by 52 publications

(27 citation statements)

References 52 publications

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“…users throughout the product development process (Blomberg & Henderson, 1990). While PD and user-centered design both engage potential users in the design process, PD's mechanisms (e.g., collaborative reflection) distinguish it from other usercentered design methods (Hansen et al, 2019). In addition, PD is an evolving practice; further studies have been conducted involving persons with disabilities and older adults to understand improved accessibility design (Ghodke et al, 2019;Kanstrup et al, 2017;Nielsen et al, 2018).…”

Section: Autonomous Vehicles and Users With Disabilitiesmentioning

confidence: 99%

An Accessible Autonomous Vehicle Ridesharing Ecosystem

Carvalho

Gluck

Quinn

et al. 2021

Proceedings of the Human Factors and Ergonomics Society Annual

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Autonomous ridesharing vehicles provide a potential alternative and affordable mode of transportation for older adults and users with disabilities or special needs, but relatively few studies have investigated the accessibility of autonomous ridesharing applications and vehicles for them. Therefore, a participatory design approach was used to investigate the needs and challenges of this population. This investigation involved interviews, review of past focus group transcripts, literature reviews, and surveys. The findings resulted in a list of user needs to design and build prototypes of accessible technologies as part of an ecosystem for booking and riding in autonomous ridesharing vehicles. The ecosystem of technologies consisted of prototypes of a mobile application, a web application, an in-vehicle human-machine interface, an external human-machine interface, and the vehicle interior design.

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Section: Autonomous Vehicles and Users With Disabilitiesmentioning

confidence: 99%

An Accessible Autonomous Vehicle Ridesharing Ecosystem

Carvalho

Gluck

Quinn

et al. 2021

Proceedings of the Human Factors and Ergonomics Society Annual

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“…The review focuses on generating insights on how multiple stakeholders can jointly explore the design space of their (playable) city. This analysis uses the structure proposed by Hansen et al (2019), who view participatory design processes through the lens of program theory. For each paper, the following elements are identified: which (co-)design and research activities were used during the research, which actors were included, what was their level of involvement [resonating with mechanisms from Hansen et al (2019)], and which type of effect the research evoked.…”

Section: Literature Studymentioning

confidence: 99%

“…The types of effect are categorized as outputs, outcomes, and/or impact. Examples of effects that are categorized as output are design requirements or evaluation results; examples of outcomes are participants gaining new competence or identifying new ways of working; finally, an example of achieved impact is when long-term networks are created or the research results in democratic influence (Hansen et al, 2019). Papers were selected for the review based on the following three criteria: (1) the paper describes an intervention aiming to include citizen opinion; (2) one or multiple actors is involved in the design and/or evaluation of the intervention; (3) the paper describes enough detail of the design and/or evaluation process such that the activities, actors, level of involvement, and effects can be analyzed.…”

Section: Literature Studymentioning

confidence: 99%

Together We Can Make It Work! Toward a Design Framework for Inclusive and Participatory City-Making of Playable Cities

Slingerland

Lukosch

Hengst³

et al. 2020

Front. Comput. Sci.

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Making it work together can be challenging when various stakeholders are involved. Given the context of neighborhoods and cities specifically, stakeholders values and interests are not always aligned. In these settings, to construct long-term and sustaining participatory city-making projects, to make it work together, is demanding. To address this challenge, this paper proposes a design framework for inclusive and participatory city-making. This framework is inspired by the playable city perspective in that it endorses an open, exploratory, and interactive mindset of city actors. An extensive literature review on approaches taken for playful and participatory interventions in local communities provides the foundations for the framework. The review brings forward four pillars on which the framework is grounded and four activities for exploration of the design space for participatory city-making. A case study from The Hague (NL) is used to demonstrate how the framework can be applied to design and analyze processes in which city stakeholders together make it work. The case study analysis complements the framework with various research methods to support researchers, urban planners, and designers to engage with all city stakeholders to create playful and participatory interventions, which are inclusive and meaningful for the local community. The research contributions of this paper are the proposed framework and informed suggestions on how this framework in practice assists city stakeholders to together make it work.

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“…Researchers and practitioners are keenly aware of the importance of analytically investigating how collective engagements can develop over time [11] while enabling the conditions for those engagements to exist, with an emphasis in the long-term. Indeed, it is at the core of Participatory Design to be concerned with particular mechanisms and effects that lead to sustainable change [6].…”

Section: Workhop Goalsmentioning

confidence: 99%