How Often Is Employee Anger An Insider Risk II? Detecting and Measuring Negative Sentiment versus Insider Risk in Digital Communications–Comparison between Human Raters and Psycholinguistic Software
Abstract:This research uses two recently introduced observer rating scales, (Shaw et al., 2013) for the identification and measurement of negative sentiment (the Scale for Negativity in Text or SNIT) and insider risk (Scale of Indicators of Risk in Digital Communication or SIRDC) in communications to test the performance of psycholinguistic software designed to detect indicators of these risk factors. The psycholinguistic software program, WarmTouch (WT), previously used for investigations, appeared to be an effective … Show more
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