How Much Bandwidth Is Enough? A Longitudinal Examination of Media Characteristics and Group Outcomes

Burke, Kelly; Chidambaram, Laku

doi:10.2307/249489

Cited by 154 publications

(86 citation statements)

References 20 publications

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“…Social presence is developed through interaction and exposure to communication cues (Riegelsberger, Sasse, & McCarthy, 2003;Bente et al, 2008). It is associated with media richness and synchronicity, where "richer" media generally offer greater ability to foster perceptions of social presence (Burke & Chidambaram, 1999;. Social presence incorporates feelings of copresence, psychological involvement, and behavioral engagement during communication (Biocca, Kim, & Choi, 2001;Kim & Park, 2013).…”

Section: Media Capabilities and Social Presencementioning

confidence: 99%

“…Feelings of social presence are developed during communication as social cues and content are shared (Argyle & Cook, 1976;Riegelsberger et al, 2003) and intimacy accrues (Bente et al, 2008). Social impressions are developed through exposure, and the more exposure one has with other communicants, the more social bonds form (Walther, 1994;Burke & Chidambaram, 1999). Consequently, we expect repeated exposure to people and their messages will humanize potential victims (Diener, Lusk, DeFour, & Flax, 1980) and will decrease one's willingness to harm them by engaging in online fraud (Harrington, 1996;Gefen & Straub, 2003).…”

Section: Media Capabilities That Increase Cue Visibility and Social Pmentioning

confidence: 99%

“…The ability to respond in a timely fashion contributes to a sense of intimacy and trust (Gunawardena, 1995;Miranda & Saunders, 2003). Immediate communication reduces the time needed for social impressions to form (Burke & Chidambaram, 1999). These social impressions are the basis of social presence (Walther, 1994), and as a consequence immediate communication builds social presence more quickly than delayed communication (Bente et al, 2008).…”

Section: Media Capabilities That Increase Cue Visibility and Social Pmentioning

confidence: 99%

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The Effects of Media Capabilities on the Rationalization of Online Consumer Fraud

Harrison¹

2018

JAIS

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This research develops and tests a model of online consumer fraud to determine how the capabilities of communication technologies affect the rationalization of fraudulent behaviors. The model is based on research about the rationalization of fraud, media capabilities, and computer-mediated deception. This investigation empirically tests this model by analyzing 459 Facebook advertisements and 1,896 surveys completed by university students. The findings indicate that the capabilities provided by communication technologies affect the extent to which media mask cues of deceit and dehumanize others. As a result, some media capabilities increase one's willingness to engage in fraudulent behaviors while other capabilities deter those actions. Media capabilities that mask cues of deceit and reduce social presence increase the inclination of individuals to rationalize fraudulent activities, while media capabilities that expose cues of deceit and increase social presence deter individuals from rationalizing acts of fraud. Media offering greater capabilities for reprocessability and transmission velocity decrease the inclination to rationalize fraud, whereas greater capabilities for anonymity, rehearsability, and parallelism increase the inclination to rationalize fraud. In contrast, symbol set variety does not appear to significantly affect the inclination to rationalize fraud.

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Section: Media Capabilities and Social Presencementioning

confidence: 99%

Section: Media Capabilities That Increase Cue Visibility and Social Pmentioning

confidence: 99%

Section: Media Capabilities That Increase Cue Visibility and Social Pmentioning

confidence: 99%

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The Effects of Media Capabilities on the Rationalization of Online Consumer Fraud

Harrison¹

2018

JAIS

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“…Manipulated: faceto-face; identified GDSS and anonymous GDSS GDSS (Burke and Chidambaram, 1999) Social presence is the extent to which one feels the presence of a person with whom one is interacting. (Short et al, 1976).…”

Section: Appendix Ii: Unidimensional Conceptualization Of Social Presmentioning

confidence: 99%

Design for Social Presence in Online Communities: A Multidimensional Approach

Shen

Khalifa²

2009

THCI

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Kathy Ning ShenAbu Dhabi University kathy.shen@adu.ac.ae Mohamed KhalifaUniversity of Wollongong in Dubai mohamedkhalifa@uowdubai.ac.aeThe design of online communities that promotes user participation is critical to the community's success in fostering new ideas and innovations, building knowledge competencies, and strengthening customer relations. Social presence has been considered as a major design principle and important concept in explaining the relationship between online community artifacts and online user behavior. While most prior IS research adopts a unidimensional conceptualization of social presence and focuses on its effects on user attitude and/or behavior, this research employs a multidimensional conceptualization and demonstrates its suitability for understanding the effects of online community artifacts on social presence. More specifically, this research examines the effects of three categories of design artifacts (artifacts supporting self-presentation, deep profiling, and virtual co-presence) on three social presence dimensions (awareness, affective social presence and cognitive social presence). To validate the research model, a survey was conducted with four online communities. Different social presence dimensions were found to carry different weights in forming the overall sense of social presence and the effects of perceived usage of various online community artifacts varied for different social presence dimensions.

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“…The TIP theory is widely cited in social science and has been used in IS research to study group changes over time [e.g., 44,45]. Time, interaction, and performance are the three dimensions that are unique for group works or projects and can be well applied to analyze the outcomes in OOSD projects.…”

mentioning

confidence: 99%

Exploring Failures at the Team Level in Offshore-Outsourced Software Development Projects

Philip

Wende

Schwabe

2012

Lecture Notes in Business Information Processing

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Offshore-outsourced software development (OOSD) projects involvemultifaceted risks throughout the project execution, as they are handed over tothird-party organizations and thus are exposed to more risks than in domesticoutsourcing or captive offshoring. We concentrate on failed OOSD projects inthis paper and analyze the unique aspects of such projects at the team level thatlead to failures. Using the grounded theory approach, we conducted semistructuredinterviews with 19 project managers involved in OOSD projectfailures from the vendor and client sides, who are based in India or Switzerland.We developed a set of propositions regarding multiple teams in the OOSDproject context to explain failures. Integration of inter-organizational offshoreand onshore teams from the vendor and client sides was found to beindispensable in avoiding project failures. Six categories of unique aspects thatlead to OOSD project failures were identified and discussed in this exploratorywork. Abstract. Offshore-outsourced software development (OOSD) projects involve multifaceted risks throughout the project execution, as they are handed over to third-party organizations and thus are exposed to more risks than in domestic outsourcing or captive offshoring. We concentrate on failed OOSD projects in this paper and analyze the unique aspects of such projects at the team level that lead to failures. Using the grounded theory approach, we conducted semistructured interviews with 19 project managers involved in OOSD project failures from the vendor and client sides, who are based in India or Switzerland. We developed a set of propositions regarding multiple teams in the OOSD project context to explain failures. Integration of inter-organizational offshore and onshore teams from the vendor and client sides was found to be indispensable in avoiding project failures. Six categories of unique aspects that lead to OOSD project failures were identified and discussed in this exploratory work.

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How Much Bandwidth Is Enough? A Longitudinal Examination of Media Characteristics and Group Outcomes

Cited by 154 publications

References 20 publications

The Effects of Media Capabilities on the Rationalization of Online Consumer Fraud

The Effects of Media Capabilities on the Rationalization of Online Consumer Fraud

Design for Social Presence in Online Communities: A Multidimensional Approach

Exploring Failures at the Team Level in Offshore-Outsourced Software Development Projects

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