“…Especially, physicians with poorer psychosocial attitudes, as reflected by higher scores on the Physician's Belief Scale, experience encounters as difficult [ 16 ]. Factors negatively influencing communication include among others clinician's communication skills and stress management [ 17 ] as well as specific decisional conflict interfering with the ability of a clinician to address treatment outcomes in a decision-making encounter [ 18 ]. Situational factors of influence include time pressure, conflicts [ 17 , 19 , 20 ] or the delivery of bad news [ 21 ].…”