How does perceived negative workplace gossip influence employee knowledge sharing behavior? An explanation from the perspective of social information processing

Li, Pengbo; Huang, Zixin; Wang, Runna; Wang, Shuaikang

doi:10.1016/j.ijhm.2023.103518

Cited by 13 publications

(10 citation statements)

References 92 publications

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“…Thus, employee engagement's problem is currently the most pressing issue in HRM (Rodionova & Dominiak, 2020). Work engagement is also useful in reducing the impact of gossip on performance (P. Li et al, 2023) because employees with high work engagement will focus more on work so that internal communication or intrapreneurship and the sharing of knowledge can run more smoothly (Tiwari & Lenka, 2020). Finally an innovative organizational culture can be formed spontaneously.…”

Section: Discussionmentioning

confidence: 99%

“…Work engagement is important in reducing the impact of gossip on performance (Li et al, 2023) because internal communication, knowledge sharing, continuous learning, and intrapreneurship can run more smoothly (Tiwari & Lenka, 2020). So, work engagement is important to pay attention to because if employees do not care about work, slack off work, or resign, even leaving work will certainly harm the company (Shen & Ren, 2023).…”

Section: Work Engagement Physical Work Environment Innovative Work Be...mentioning

confidence: 99%

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The smart effort to build up an innovative organizational culture in a skincare company

Handoko,

Anjaningrum

2024

JSB

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Purpose – The research objective was to examine the predominant errand of work engagement (WE) and the physical work environment (PWE) in the development of innovative organizational culture (IOC) by contemplating the mediating factors of innovative work behaviour (IWB) and employee performance (EP).Design/methodology/approach – The research was conducted through a questionnaire survey of all employees of PT. Alzena Skincare Indonesia, 175 people who produced quantitative primary data. Through the PLS-SEM high-level analysis, the validity and reliability of the questionnaire were checked, and each research hypothesis was evaluated in detail.Findings – The research results showed that an ‘IOC’ in a skincare company can be developed, and ‘WE’ is the principal aspect. However, it was still essential for the company to heed the ‘PWE’. The partial mediating role of ‘IWB’ and ‘EP’ accelerated the formation of an ‘IOC’. Meanwhile, serial mediation of ‘IWB’ and ‘EP’ only supported ‘WE’ in building ‘IOC’, not the ‘PWE’.Research limitations/implications – This research was still limited to PT. Alzena Skincare Indonesia employees, so the results cannot be generalized to other types of businesses. Thus, further research is compulsory to test the research model on other objects and look for other factors that can encourage creation of an innovative organizational culture.Practical implications – The practical implication of this research was that skincare company managers need to build ‘IOC’ by strengthening ‘WE’ and improving the ‘PWE’ that supports it. These two factors created ‘IWB’ and improved ‘EP’, ultimately forming an ‘IOC’.Originality/value – It still needed to uncover research that examined the effect of ‘WE’ and the ‘PWE’ on ‘IOC’, especially if it was serially mediated by ‘IWB’ and ‘EP’. So, the complex model was the main novelty of this study.

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Section: Discussionmentioning

confidence: 99%

Section: Work Engagement Physical Work Environment Innovative Work Be...mentioning

confidence: 99%

The smart effort to build up an innovative organizational culture in a skincare company

Handoko,

Anjaningrum

2024

JSB

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“…Therefore, negative workplace gossip can be viewed as assault, violence or victimization (Cheng et al , 2022c). Negative workplace gossip is prevalent in the hospitality sector (Li et al , 2023). Employees communicate with each other, supervisors and customers to provide good customer service in frequent and long-term interactions in relatively fixed interpersonal circles that can easily breed workplace gossip (Li et al , 2023).…”

Section: Theory and Hypothesesmentioning

confidence: 99%

“…Negative workplace gossip is prevalent in the hospitality sector (Li et al , 2023). Employees communicate with each other, supervisors and customers to provide good customer service in frequent and long-term interactions in relatively fixed interpersonal circles that can easily breed workplace gossip (Li et al , 2023). Our research examines perceived negative workplace gossip, that is, the target’s perception of being gossiped about, which could provoke target responses.…”

Section: Theory and Hypothesesmentioning

confidence: 99%

“…Generally, negative gossip spreads more widely and has a greater impact than positive gossip, as people are more interested in and concerned about negative content (Babalola et al , 2019). Research has explored the detrimental effects of negative workplace gossip (Akgunduz et al , 2023; Cheng et al , 2023; Li et al , 2023); for example, it fosters employees’ political acts and knowledge hiding (Cheng et al , 2022a, b), leads to work–life conflict (Liu et al , 2020) and damages personal well-being (Cheng et al , 2022c; Xie et al , 2023).…”

Section: Introductionmentioning

confidence: 99%

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How negative workplace gossip undermines employees’ career growth: from a reputational perspective

Cheng,

Peng,

Tian

et al. 2023

IJCHM

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Purpose This study aims to explore how and when negative workplace gossip damages hospitality employees’ career growth, based on social information processing (SIP) and social cognitive career theories. Design/methodology/approach The authors gathered data from 379 individuals working in Guangzhou’s hospitality industry with a multi-wave survey. Findings This research found that negative workplace gossip harms career growth by damaging one’s personal reputation, and concern for reputation plays a moderating role. In particular, employees displaying greater concern for reputation are more inclined to perceive a diminished personal reputation when exposed to negative workplace gossip, resulting in more negative assessments of their career growth prospects in their organization. Practical implications This study has some practical implications. It highlights the need to mitigate negative workplace gossip by fostering a harmonious work environment, implementing reputation-focused training programs and providing support to employees who are particularly concerned about their personal reputations. Originality/value This research contributes to the knowledge by empirically revealing the career consequences of negative workplace gossip, incorporating personal reputation and concern for reputation in the theoretical model and advancing research in the vocational and gossip domains. It also enriches SIP and social cognitive career theories while focusing on the hospitality industry.

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Unlocking green innovation and environmental performance: the mediated moderation of green absorptive capacity and green innovation climate

Akhtar,

Li,

Sohu

et al. 2023

Environ Sci Pollut Res

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How does perceived negative workplace gossip influence employee knowledge sharing behavior? An explanation from the perspective of social information processing

Cited by 13 publications

References 92 publications

The smart effort to build up an innovative organizational culture in a skincare company

The smart effort to build up an innovative organizational culture in a skincare company

How negative workplace gossip undermines employees’ career growth: from a reputational perspective

Unlocking green innovation and environmental performance: the mediated moderation of green absorptive capacity and green innovation climate

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