How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality

Su, Lujun; Huang, Yinghua

doi:10.3390/su11010133

Cited by 37 publications

(31 citation statements)

References 96 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…This finding is consistent with previous studies (e.g. Tong & Wong, 2014 ; Su, Swanson, & Chen, 2015 ; Su & Huang, 2019 , Su, Gong et al, 2020 , Su, Hsu et al, 2020 , Su, Lian, et al, 2020 ) demonstrating that DSR has a significant impact on visitors’ intention to repeat visitation. These results also supported the study of Su, Gong et al (2020) , Su, Hsu et al (2020) , Su, Lian, et al (2020) , which revealed that the impact of DSR motive attributions on trust vary under different conditions of DR.…”

Section: Discussionsupporting

confidence: 93%

COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers’ trust and fear arousal

Hassan

Soliman

2021

Journal of Destination Marketing & Management

183

170

View full text Add to dashboard Cite

This study aimed to examine the influence of destination social responsibility (DSR) on destination reputation, holidaymakers' perceived trust and their revisit intention. It also tested the direct paths between destination reputation, tourists' perceived trust and revisit intention. Moreover, it investigated the moderation impact of fear arousal due to COVID-19 on the relations between visitors' revisit intention and its associated antecedents. PLS-SEM was employed to analyze the data gathered from 543 domestic holidaymakers who have recently visited tourism destinations in Egypt. The findings indicated that tourists' revisit intention is positively and significantly influenced by DSR, destination reputation and their perceived trust. Additionally, DSR is positively linked to destination reputation and visitors' trust, which in turn is positively affected by destination reputation. The results also revealed that fear arousal negatively moderates the link between destination reputation, holidaymakers’ trust and their intention to revisit. Academic and managerial implications, limitations, and directions for future studies were also presented.

show abstract

Section: Discussionsupporting

confidence: 93%

COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers’ trust and fear arousal

Hassan

Soliman

2021

Journal of Destination Marketing & Management

183

170

View full text Add to dashboard Cite

show abstract

“…On the basis of the stakeholder theory, firms leverage CSR activities to exert an impact on various stakeholders, including tourists, employees, and community residents [30]. The extant tourism CSR research has started to consider CSR actions primarily as connections to shareholders' values [22,29], customers' behavior [31,32], employee-associated outcomes [25,26], and residents' attitudes and support [11,16]. Therefore, the following hypothesized relationship is proposed: Hypothesis 1 (H1).…”

Section: Destination Social Responsibility and Pro-tourism Behaviorsmentioning

confidence: 99%

How Does Destination Social Responsibility Impact Residents’ Pro-Tourism Behaviors? The Mediating Role of Place Attachment

Tuou

Liu

2019

Sustainability

View full text Add to dashboard Cite

There has been little research on how destination social responsibility impacts the pro-tourism behaviors of residents. Drawing from place attachment theory and sustainable tourism literature, this study proposes that place attachment mediates the link between destination social responsibility and pro-tourism behaviors. The results from a field survey of local residents around three scenic spots in the Xuefeng mountain area in China reveal that destination social responsibility exerts a significantly positive impact on pro-tourism behaviors of residents, and confirm a mediating effect of place attachment (i.e., place identity and place dependence) in the linkage of destination social responsibility and pro-tourism behaviors. This research provides theoretical and managerial contributions to sustainable tourism literature and advances the understanding of the antecedents of residents' pro-tourism behaviors.

show abstract

“…On the other side, the destination’s environmental degradation is considered to be influential factor in explaining tourists’ intention not to return (Alegre and Garau, 2010). Su and Huang (2019) and Su et al (2020a, b) empirically showed that a destination’s social responsibility orientation can make tourists feel satisfied and adopt more positive behaviors toward the destination. For instance, Su and Huang (2019) concluded that destinations that are engaging in practices related to destination social responsibility (DSR), such as minimizing the tourism carbon footprint, adopting responsible environmental standards in tourism attractions, offering certifications for sustainable destinations, etc., provide better tourism experiences, which is reflected in tourist satisfaction.…”

Section: Literature Reviewmentioning

confidence: 99%

Green pull motives and overall tourist satisfaction: a macro- and micro-levels analysis

Peković

2021

IJCHM

View full text Add to dashboard Cite

Purpose The environmental sensitivity of consumers has played an important role in shaping the tourism industry. Although the green trend is an ongoing concern within the tourism industry, empirical research examining the link between green motivation and tourist satisfaction has been lacking in the tourism literature. The study bridges this research gap by examining the relationship between green pull motives and overall tourist satisfaction using empirical data from 28 Member States of the European Union and Turkey, North Macedonia, Iceland, Montenegro and Moldova. Moreover, the framework incorporates both macro- and micro-level analyses, thus offering an unbiased approach compared to analyses based on a single-level perspective. The purpose of this paper is also to compare the relationship between green pull motives and tourist satisfaction across different generational cohorts, thus offering new insights into tourist satisfaction across life-courses. Design/methodology/approach Through an examination of 7,450 tourists from 28 Member States of the European Union and Turkey, North Macedonia, Iceland, Montenegro and Moldova derived from the Flash Eurobarometer survey called “Preferences of Europeans towards tourism,” the authors used a Tobit model to test the proposed framework. Findings The obtained findings demonstrate that the green pull motives at the macro level are negatively associated with overall tourist satisfaction. In contrast, the green pull motives at the micro level are positively related to overall tourist satisfaction. In addition, the results show that the relationship between green pull motives and overall tourist satisfaction diverges between different generational cohorts. Practical implications These results have wide implications for tourism marketers across different European countries, suggesting that adequately managing attributes associated with green motives at both the macro and micro levels, as well as across life-course, considerably contributes to overall tourist satisfaction. Originality/value The novel findings increase understanding of the impact of green trends within the tourism sector by providing unbiased analysis of the relationship between green pull motives and overall tourist satisfaction that involves both a multilevel approach and generational cohort comparisons across life-course.

show abstract

How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality

Cited by 37 publications

References 96 publications

COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers’ trust and fear arousal

COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers’ trust and fear arousal

How Does Destination Social Responsibility Impact Residents’ Pro-Tourism Behaviors? The Mediating Role of Place Attachment

Green pull motives and overall tourist satisfaction: a macro- and micro-levels analysis

Contact Info

Product

Resources

About