How does algorithm-based HR predict employees’ sentiment? Developing an employee experience model through sentiment analysis
Jinju Lee,
Ji Hoon Song
Abstract:Purpose
This study aims to develop a conceptual model of positive employee experience using sentiment analysis within algorithm-based human resource (HR) strategies. Its goal is to enhance HR professionals’ understanding of employee experiences and enable data-driven decision-making to create a positive work environment, thereby contributing to the originality of HR research.
Design/methodology/approach
The study conducts sentiment analysis – a text mining technique – to assess employee reviews and extract d… Show more
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