How Do User Stories Inspire Design? A Study of Cultural Probes

Abstract

This paper reports an initial study using cultural probes to support design. Its aim was to provide designers and design students with ethnographic information not easily accessible via surveys, interviews, and user statistics. Our research applied the cultural probes method to domestic ironing practices. We communicated the narrative and pictorial data generated by this method to designers and asked them to interpret these data in terms of a new ironing board design. Finally, we conducted a content analysis to reveal how designers interpreted and used data from cultural probes to inform design ideas.

Terminology and Design Capital: Examining the Pedagogic Status of Graphic Design through Its Practitioners’ Perceptions of Their Job Titles

“…Personas and scenarios were used in interviews to allow the graphic designers to discuss their perceptions of everyday stakeholder interaction outside familiar frames of reference (Dunne & Raby 2001;Celikoglu et al 2017).…”

Photographic (In)authenticity

“…Designers often use reflective and methodological practices to channel the generative practice of making the familiar strange (Meron, 2019). For example, making strange has been re-envisaged by critical design, using ludic objects such as cultural probes (Gaver, Dunne, Pacentini, 1999;Gaver, Boucher et al, 2004;Bell, Blythe, Sengers, 2005;Sengers, Boehner, David, VIDEO JOURNAL OF EDUCATION AND PEDAGOGY (2019) 1-22 Kaye, 2005;Celikoglu, Ogut, Krippendorff, 2017) or in wider creative practice by tools such as Brian Eno and Peter Schmidt's (1980) Oblique Strategies cards, all of which simulate the principle of Shklovsky's defamiliarising 'devices' to enable strangeness (Lemon & Reis, 1965;Bell et al, 2005).…”

O Cultural Probes em um projeto de plataforma de estudo

“…Halpern et al (2013) não dá grande atenção aos dados gerados, tendo em vista que o principal objetivo do probe no estudo era promover a interação entre duas pessoas desconhecidas e com diferentes backgrounds. Celikoglu et al (2017) avançam no problema da análise quando investigam quais os tipos de informações obtidas através dos CP mais interessam aos designers e como esses mesmos designers dão sentido às informações obtidas. Os autores concluem que designers geralmente se atêm a informações que revelam aspectos relacionados amplamente ao estilo de vida dos informantes.…”