How do Twitter users feel about telehealth? A mixed‐methods analysis of experiences, perceptions and expectations
Hannah Sazon,
Soraia de Camargo Catapan,
Afshin Rahimi
et al.
Abstract:BackgroundTelehealth use has increased considerably in the last years and evidence suggests an overall positive sentiment towards telehealth. Twitter has a wide userbase and can enrich our understanding of telehealth use by users expressing their personal opinions in an unprompted way. This study aimed to explore Twitter users' experiences, perceptions and expectations about telehealth over the last 5 years.MethodsMixed‐methods study with sequential complementary quantitative and qualitative phases was used fo… Show more
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