“…Numerous studies ascertain that designing the procedures of how the e-learning environment will be presented and characterized is increasingly grasping scholars' attention (Chopra et al, 2019;Pei Lyn Grace et al, 2008;Pour et al, 2019;Somy€ urek et al, 2020). Therefore, a systematic review of the literature highlights that system usability is a critical factor that affects individuals' engagement within the technology-based environment and, consequently, their satisfaction (Alsswey et al, 2020;Crompton and Burke, 2018;Dwivedi et al, 2020).…”