How do professionals who create computing technologies consider accessibility?

Putnam, Cynthia; Wozniak, Kathryn; Zefeldt, Mary Jo; Cheng, Jinghui; Caputo, Morgan; Duffield, Carl

doi:10.1145/2384916.2384932

Cited by 41 publications

(19 citation statements)

References 14 publications

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“…Previous work has discussed how it is important to include representative users when conducting research and that an induced situational impairment does not constitute the same experience as a permanent disability [48]. However, temporary and situational accessibility challenges can be used as a method to create empathy within developers [46] and also exists as an area where design challenges exist due to the increasing range of situations where technology is now used [52]. In our work we have shown that developers are aware of a large number of permanent challenges that users face within the areas of visual, communication, physical, cognitive, and emotional accessibility.…”

Section: Discussion and Future Workmentioning

confidence: 99%

Developing Accessible Services

Crabb

Heron

Jones³

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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When creating digital artefacts, it is important to ensure that the product being made is accessible to as much of the population as is possible. Many guidelines and supporting tools exist to assist reaching this goal. However, little is known about developers' understanding of accessible practice and the methods that are used to implement this. We present findings from an accessibility design workshop that was carried out with a mixture of 197 developers and digital technology students. We discuss perceptions of accessibility, techniques that are used when designing accessible products, and what areas of accessibility development participants believed were important. We show that there are gaps in the knowledge needed to develop accessible products despite the effort to promote accessible design. Our participants are themselves aware of where these gaps are and have suggested a number of areas where tools, techniques and guidance would improve their practice. CCS CONCEPTS • Human-centered computing → Empirical studies in accessibility; User studies; Accessibility systems and tools; User centered design.

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Section: Discussion and Future Workmentioning

confidence: 99%

Developing Accessible Services

Crabb

Heron

Jones³

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

show abstract

“…The latter studies reported implementation rates, which were about 50 % of less. Some of these studies were conducted with general software professionals (Antonelli et al, 2018;Cao & Loiacono, 2018;Enabled Group, 2005;Lopes et al, 2010;Rosson et al, 2005;Tangarife & Mont'alvao, 2006;Vollenwyder et al, 2019) while some included more specific domain of participants such as accessibility, HCI or UX specialists (Inal et al, 2019;Putnam et al, 2012;Yesilada et al, 2015Yesilada et al, , 2012. Many of them also included participants from various countries (Enabled Group, 2005;Lazar et al, 2004;Lopes et al, 2010;Yesilada et al, 2012) or some others focused on one country such as Brazil (Antonelli et al, 2018;Freire et al, 2008;Inal et al, 2019;Tangarife & Mont'alvao, 2006), Switzerland (Vollenwyder et al, 2019) and Turkey (Inal et al, 2019).…”

Section: Related Studiesmentioning

confidence: 99%

The Perception of Website Accessibility: A Survey of Turkish Software Professionals

Durdu¹,

Yerlikaya²

2020

AJIT-e

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Websites become main information dissemination mechanism to a variety of audiences for a wide spectrum of organizations from commercial to governmental context. The universal design of this communication medium, which enables them to be accessible for all people, becomes an important issue. However, currently websites are still not accessible. One of the reason for this situation can be based on the lack of awareness and understanding of software professionals who develop them since they have the greatest influence. In this study, the aim was to reveal the current situation among software professionals who contributed in any stage of the website development in Turkey by mainly focusing on their perceptions of website accessibility and related issues. A web-based questionnaire was implemented with 108 participants from academy, industry and government to reveal the perceptions regarding the relationship between accessibility, user experience (UX) and usability as well as professionals’ perspectives on related issues such as the need of a standard accessibility definition, accessibility evaluation methods, and accessibility drivers. The results showed that software professionals prefer inclusive definitions for website accessibility by relating it to all people. They think that accessibility, usability and UX are all related concepts and user-centered practices should be applied to enable the website accessibility. In addition, they think that legislations should be enabled to ensure web accessibility. Although the findings provides the snapshot of the Turkish situation regarding website accessibility perceptions, these perceptions are critical since they provide guidance on shared understanding for the accessibility community.

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“…Nevertheless, it is important to keep in mind that Web accessibility is a very complex and broad topic. This means that not everybody has to know it fully [49]. For native applications with standard controls, the human interface guidelines from the host operating system are mandatory in case developers and want to create a graphical user interface (GUI) in line with the operating system style [50].…”

Section: Applying Existing E-accessibility Patterns To Develop Accessmentioning

confidence: 99%

Accessible software development: a conceptual model proposal

Silva

Gonçalves

Branco

et al. 2019

Univ Access Inf Soc

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Equal access to all software and digital content should be a reality in the Digital Era. This argument is something defended both by existing regulations, norms and standards, and also business organizations and governments. Despite this acknowledgement, the reality is still far from the desired equality. For certain groups of disabled or impaired citizens, such as the visually impaired, the existence of e-accessibility compliance represents an opportunity to integrate, in a more simple and straightforward manner, their societies. Despite the existing poor results on e-accessibility compliance, the mentioned citizens insist on using digital devices in their daily lives. Even though, in the last decade, multiple standards and regulations have been published towards indicating how to develop accessible digital user interfaces, there are still two major issues surrounding its implementation: the complexity and disparity of the documents containing the abovementioned norms, and also the lack of e-accessibility know-how by software experts. With this in mind, a proposal for an accessible software development model that encompasses e-accessibility incorporation as one of the development process activities has been presented. This model might represent a very interesting support tool for software development organizations and a novel resource for learning and training institutions to be able to improve their computer science and informatics students' skills on e-accessibility.

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How do professionals who create computing technologies consider accessibility?

Cited by 41 publications

References 14 publications

Developing Accessible Services

Developing Accessible Services

The Perception of Website Accessibility: A Survey of Turkish Software Professionals

Accessible software development: a conceptual model proposal

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