How Do Patients Prefer to Receive Patient Education Material about Treatment, Diagnosis and Procedures? <br/>—A Survey Study of Patients Preferences Regarding Forms of Patient Education Materials; Leaflets, Podcasts, and Video

Abstract

Aim: The aim of this study was to explore patients' preferences for forms of patient education material, including leaflets, podcasts, and videos; that is, to determine what forms of information, besides that provided verbally by healthcare personnel, do patients prefer following visits to hospital? Methods: The study was a mixed-methods study, using a survey design with primarily quantitative items but with a qualitative component. A survey was distributed to patients over 18 years between May and July 2020 and 480 patients chose to respond. Results: Text-based patient education materials (leaflets), is the form that patients have the most experience with and was preferred by 86.46% of respondents; however, 50.21% and 31.67% of respondents would also like to receive patient education material in video and podcast formats, respectively. Furthermore, several respondents wrote about the need for different forms of patient education material, depending on the subject of the supplementary information. Conclusion: This study provides an overview of patient preferences regarding forms of patient education material. The results show that the majority of respondents prefer to use combinations of written, audio, and video material, thus applying and co-constructing a multimodal communication system, from which they select and apply different modes of communication from different sources simultaneously.

Bone health in rural Australia: a mixed methods study of consumer needs

“…Educational programs are a key component of disease management for a variety of medical conditions and may improve clinical outcomes and self-efficacy; however, outcomes vary considerably between different programs, and the key factors that improve success are unclear [ 39 ]. Patient preferences for education may affect these differing outcomes [ 39 , 40 ]. Clinicians should therefore explore information needs with their patients, and offer tailored information, such as written pamphlets and websites (e.g.…”

Informationsfilm om fødevareprovokation - Føler børn og unge sig bedre forberedt?

“…Et dansk studie viser desuden, at en kombination af skriftlig og visuel information hjaelper på forståelsen (11). Film er en informationsform, som børn og unge kender rigtigt godt, og dermed vil en informationsfilm som supplement til vanlig skriftlig og mundtlig information formentlig gøre, at børn og unge oplever at vaere endnu bedre forberedt, hvilket vil give dem den bedste forudsaetning for at gennemføre FP og få afklaret deres allergi.…”

“…Resultaterne haenger dog godt sammen med et dansk studie, der viser, at mange patienter ønsker adgang til både skriftlig, visuel og auditiv information (11). Studiet inkluderer dog kun voksne, men da børn og unge er endnu mere vant til visuel og digital information og kommunikation end mange voksne er, må man formode, at det samme gør sig gaeldende for dem.…”

“…Studiet inkluderer dog kun voksne, men da børn og unge er endnu mere vant til visuel og digital information og kommunikation end mange voksne er, må man formode, at det samme gør sig gaeldende for dem. Kombinationen af forskellige typer information hjaelper desuden på forståelsen og er saerligt en fordel, hvis man ikke har gode laeseevner (11), hvilket mange børn f.eks. pga.…”

Provision of digital health interventions for young people with ADHD in primary care: findings from a national survey and scoping review

“…Additionally, for people with ADHD comprehension of written information is worse when the information is delivered digitally rather than in print (36). Another study of how people prefer to receive healthcare information found that participants value a combination of written, audio and video materials, suggesting that the most useful source of information would utilise multimodal communication methods (37). It is important to consider some limitations of these studies -the samples were generally small, and from limited populations, such as a single clinic, university, or level of education, which limits the generalisability of the results.…”