How do patients evaluate and make use of online health information?

Sillence, Elizabeth; Briggs, Pam; Harris, Peter R.; Fishwick, Lesley

doi:10.1016/j.socscimed.2007.01.012

Cited by 550 publications

(480 citation statements)

References 21 publications

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“…Further, these findings may suggest that perceived similarity (such as shared interests or traits) between those who are higher in social media self-efficacy could increase trust in the information shared by other social media users. This is consistent with prior research findings that similarity with an information source predicts positive evaluations of information from that source (e.g., Flanagin, Hocevar, & Samahito, 2014;Metzger et al, 2010;Sillence, Briggs, Harris, & Fishwick, 2007). However, additional research is required to test this possibility, as this study did not directly measure perceived similarity between self-efficacious social media users.…”

Section: Trustworthiness Of Online Social Informationsupporting

confidence: 87%

Social media self-efficacy and information evaluation online

Hocevar

Flanagin

Metzger

2014

Computers in Human Behavior

159

102

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a b s t r a c tThis study introduces the concept of social media self-efficacy, or a person's perceived ability to reach desired outcomes in the social media environment, and examines the relationship between social media self-efficacy and how people evaluate information found online. Results of a survey of a representative sample of adult Internet users in the United States (N = 3568) indicate that users with higher social media self-efficacy find information shared via social media to be more trustworthy than do those lower in social media self-efficacy. These self-efficacious social media users also rely more both on the opinions of others and on social media specifically when evaluating or verifying the information they find online, suggesting that they may be more prone to seek out and be influenced by input from others. Practical and theoretical implications of these findings are explored.

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Section: Trustworthiness Of Online Social Informationsupporting

confidence: 87%

Social media self-efficacy and information evaluation online

Hocevar

Flanagin

Metzger

2014

Computers in Human Behavior

159

102

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“…Website design has improved over recent years and many people now take for granted good design. Poor design however still has the potential to lead to mistrust amongst users causing them to disengage with or exit the site early (Sillence, Briggs, Harris, & Fishwick, 2007;Sillence, Hardy, Harris, Briggs, 2014) potentially missing out on high quality information. Conversely, sites that are well designed and accessible may confer a degree of unwarranted credibility on their information content (halo effect).…”

Section: Discussionmentioning

confidence: 99%

What Are Women Being Exposed to? A Review of the Quality, Content and Ownership of Websites on Premenstrual Dysphoric Disorder

Hardy

Sillence

2016

Women's Health Issues

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“…The older workers argued that users should be made aware of the virtual coach's expertise and eligibility as it enhanced their confidence and trust to follow any advice given. Research by Sillence et al (2007) on the evaluation of online health information supported their concerns as the study discovered that after the initial evaluation of the readily accessible properties of the site, the user subsequently tended to evaluate the content by making judgments concerning the expertise of the authors and the credibility of the material. Ritterband et al (2009) also claimed that expertise and trustworthiness are imperative in establishing credibility, adding that providing important information about who gives the content (in this case the virtual coach) is necessary as it dictates its "believability" and ability to induce behaviour change.…”

Section: Credibility Of Behaviour Change Interventionmentioning

confidence: 99%

Designing a persuasive physical activity application for older workers: understanding end-user perceptions

Mohadis

Ali

Smeaton

2016

Behaviour & Information Technology

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Among the factors known to encourage healthy ageing is routine physical activity, a behaviour that is not common among the older age group. A Persuasive System Design (PSD) model offers guidelines for designing and evaluating systems aimed at reinforcing, changing or shaping underlying human behaviour and attitudes. The objective of this study was to investigate the perceptions of older workers towards persuasive principles of PSD that was integrated into an application specifically designed to encourage physical activity. Ten older workers aged 50 to 64 years with different physical activity levels participated in this study. Using a think-aloud technique, the participants interacted with a physical activity application whilst verbally expressing their perceptions towards the persuasive elements. The results indicated that the older worker participants had positive views towards persuasive design principles that fell under the categories of primary task, dialogue support and credibility support. However, the persuasive principle of the social support category received contradictory views. Further, it was discovered that the personalization of persuasive principles, the credibility of tailored contents and the establishment of a sense of similarity are imperative in the designing of effective persuasive physical activity applications targeting older workers.

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How do patients evaluate and make use of online health information?

Cited by 550 publications

References 21 publications

Social media self-efficacy and information evaluation online

Social media self-efficacy and information evaluation online

What Are Women Being Exposed to? A Review of the Quality, Content and Ownership of Websites on Premenstrual Dysphoric Disorder

Designing a persuasive physical activity application for older workers: understanding end-user perceptions

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